Auto-Populate Assignment Group in Flow Designer

JeannieV
Tera Contributor

I have a flow that uses a decision table that IDs the request category then will auto-populate the Assignment Group. It does work!, but I have two users testing my scoped application and for some reason this step is not working for them. I have updated ACLs for this field to ensure there were no specific field restrictions. 

 

One thing that I've flagged when I test and submit a record, the workflow shows the Assignment Group=Sys_ID, but for this particular user, nothing is listed. See screenshot of yellow highlighted section, where sysID should be displayed. What could be causing the issue?

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