ui action

[madhavraj89]

Hello Everyone,

I have a requirement to add an Escalated UI Action button on the Incident form. On click, the state should change to Escalated and a notification should be sent to the Plan Owner and IT Support Manager And this button is only visible for sn_bcm,admin role people how to do this. Could you please suggest me

Thanks in Advance
Madhav

[GlideFather]

Hi @madhavraj89,

and what's the issue? Navigate to UI Actions, create it accordingly. If you have any issue, describe what happened to help you. Please don't expect that somebody will do your job ;)) the efforts shall go both ways, share what you did and when getting errors, we can debug together