Unable to Access Personal Developer Instance

[abdulshaik]

I am currently facing an issue with accessing my personal developer instance via the ServiceNow Customer Portal. Despite multiple attempts, I am unable to log in.

Below are the details of my developer instance for your reference:

• Error Message: Service Interruption: This instance is unavailable.

I would greatly appreciate your assistance in resolving this issue. Kindly let me know if any further information is required from my end.

Thank you for your time and support.

[Gangadhar Ravi · Accepted solution]

@abdulshaik for PDI you can not do anything. You may need to release instance and request new one. 

Please mark my answer correct and helpful if this works for you.

[Mark Roethof]

Hi there,

Sorry to hear that!

Don't get me wrong, though posting your question here won't do anything. We all cannot do anything for you. We can only mention what Atul already mentioned: there is no support for PDIs, this is already for a while, nothing new, thousands of similar posts have been made.

Only thing you can do:
1) Wait and hope your PDI gets back alive
- OR -
2) Request a new PDI

Be aware, PDIs can always suddenly (and without any notice) drop. So always backup your work.