Unable to view complete choice inside variable in Portal view
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For Example In my incident form there is a variable "How Are You Affected" It does not show the complete choice written there.
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Any screenshot?
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Dr. Atul G. - Learn N Grow Together
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what's your business requirement?
share some screenshots.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Possible reason might be
Check variable type = Choice
Verify choices exist
Check UI Policies / Client Scripts
Test in Native UI (Service Catalog → Try It) — does it show there?
If yes → issue is with Service Portal rendering.(Widget Caching Issue
Service Portal widgets sometimes don’t refresh new changes.
Fix: Clear cache → Cache.do in the URL, then reload portal.
)
If no → issue is with variable configuration.
If my response helped please mark it helpful.
Shailendra
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