Unable to view complete choice inside variable in Portal view

[AbhinavK2634071]

For Example In my incident form there is a variable  "How Are You Affected"  It does not show the complete choice written there.

[Dr Atul - LNG]

Hi @AbhinavK2634071 

Any screenshot?

[Ankur Bawiskar]

@AbhinavK2634071 

what's your business requirement?

share some screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[SinghShailendra]

Possible reason might be 

• Check variable type = Choice 

• Verify choices exist 

• Check UI Policies / Client Scripts 

• Test in Native UI (Service Catalog → Try It) — does it show there?

  • If yes → issue is with Service Portal rendering.(Widget Caching Issue

    • Service Portal widgets sometimes don’t refresh new changes.

    •  Fix: Clear cache → Cache.do in the URL, then reload portal.

    )

  • If no → issue is with variable configuration.

If my response helped please mark it helpful.

Regards,
Shailendra