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Resolved! ServiceNow header icon link

Hello everyone I want to know this icon link has been added to ServiceNow main navigation header window once we click it redirect to another page,  I want to know how this has been configured in ServiceNow.please see the screenshot.

Scshot(1).png

AutoPopulate fields on a form

Hello All,I have a requirement to auto-populate fields (org_ap, p_tech_ap, po_a, o_a, p_ta) on contract_partner table's form when field u_partner is changed based on if a record with similar value (u_company) already exist in customer_inforamtion tab...

Afzal Gul by Tera Contributor
  • 1723 Views
  • 6 replies
  • 0 helpfuls

Resolved! widget client to server and return to client

Hi Experts,I have created a portal widget.on which we have custom buttons like "close", "Edit" and "void and create new"HTML <div class="panel panel-default"> <div class="panel-body" style="display: flex; gap: 10px; align-items: center;"> <b...

Appu by Tera Guru
  • 1348 Views
  • 2 replies
  • 0 helpfuls

Workflow

Hi Team,I have setup workflow for incident table and activity for create task .once it was approved by user and group ,but i could not able to see the incident_task(create task is running)  in incident form down section. what is the reason?kindly hel...

srinivasaoo by Tera Contributor
  • 679 Views
  • 3 replies
  • 0 helpfuls

Resolved! Make App Engine Studio Portal Experience Public

Hi Team, we have created a custom application using App Engine Studio (AES). I built myself a portal and a record producer. I am making this portal available for all (without login users should access it). And also make the record producer public. ca...

Mohan22 by Tera Expert
  • 1782 Views
  • 9 replies
  • 0 helpfuls

ON LOAD CLIENT SCRIPT

Hi IF I HAVE ITIL ROLE I CAN SEE RESOLUTION INFORMATION ON MY SECTION ON THE FORM. INCASE IF I DOES NOT HAVE ITIL ROLE I CANNOT SEE THE TAB. BUT I CAN SEE THE SECTION IN MY FORM WITHOUT ITIL USER.CAN SOMEONE HELP ON THIS

kondetij by Giga Contributor
  • 385 Views
  • 1 replies
  • 0 helpfuls

Resolved! Catalog UI Policy not working on CITEM

Hello Everyone,I need your help please, I would like to apply catalog UI POLICES with two variables ( select box).When to apply:If      var 1 is Xand  var 2 is XORif     var 1 is Y  and var 2 is XThe UI policy  action:The var 3 ( select box) should b...

kishorchika by Tera Contributor
  • 1243 Views
  • 5 replies
  • 2 helpfuls

ServiceNow Target v/s Actuals

Is there a way to create a report in ServiceNow that compares my target versus actual achievements? For instance, if my INCIDENT SLA Target is 90% and I achieved 88%, how can I display this in a report?

mayurelbhar by Kilo Contributor
  • 923 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to know which plugins my application needs?

Hey, I've recently created a new ServiceNow application.How can I know which plugins my application requires (I haven't installed any additional plugins on my instance as part of the development and testing process)? My app has the following features...

LizaS by Tera Contributor
  • 2932 Views
  • 12 replies
  • 2 helpfuls