Hi All, How to retrieve all users in the caller field who belong to the same department as the logged in user? I have written below script include but it's doesn't fetch correct data var DepatmentNameUtil = Class.create();DepatmentNameUtil.prototype ...
As per my requirement we use NAS drive to load data from excel to our tables. Once scheduled jobs and data is inserted into target table using transform maps then we will push the file to Archive folder. Now my requirement is if by any chance they p...
Hello everyone I want to know this icon link has been added to ServiceNow main navigation header window once we click it redirect to another page, I want to know how this has been configured in ServiceNow.please see the screenshot.
Hi Team, We have a catalog client script(Onsubmit) for two variables (start date and End date) - For example we are selecting 25-12-2024 in start date and 10-01-2025 in End date. As per our script it should allow to take the value in end date. But it...
Hello All,I have a requirement to auto-populate fields (org_ap, p_tech_ap, po_a, o_a, p_ta) on contract_partner table's form when field u_partner is changed based on if a record with similar value (u_company) already exist in customer_inforamtion tab...
Hi Experts,I have created a portal widget.on which we have custom buttons like "close", "Edit" and "void and create new"HTML <div class="panel panel-default"> <div class="panel-body" style="display: flex; gap: 10px; align-items: center;"> <b...
Hi Team,I have setup workflow for incident table and activity for create task .once it was approved by user and group ,but i could not able to see the incident_task(create task is running) in incident form down section. what is the reason?kindly hel...
Hi Team, we have created a custom application using App Engine Studio (AES). I built myself a portal and a record producer. I am making this portal available for all (without login users should access it). And also make the record producer public. ca...
Hi IF I HAVE ITIL ROLE I CAN SEE RESOLUTION INFORMATION ON MY SECTION ON THE FORM. INCASE IF I DOES NOT HAVE ITIL ROLE I CANNOT SEE THE TAB. BUT I CAN SEE THE SECTION IN MY FORM WITHOUT ITIL USER.CAN SOMEONE HELP ON THIS
Hello Everyone,I need your help please, I would like to apply catalog UI POLICES with two variables ( select box).When to apply:If var 1 is Xand var 2 is XORif var 1 is Y and var 2 is XThe UI policy action:The var 3 ( select box) should b...
background scripts
Hello Everyone,I am new to ServiceNow as a learning platform (Now Learning). This is my first interaction with the community. An ESG and AI enthusiast I am eager to know if you would like to give me tips on how to go about my learning journey with th...
Is there a way to create a report in ServiceNow that compares my target versus actual achievements? For instance, if my INCIDENT SLA Target is 90% and I achieved 88%, how can I display this in a report?
Hey, I've recently created a new ServiceNow application.How can I know which plugins my application requires (I haven't installed any additional plugins on my instance as part of the development and testing process)? My app has the following features...
Hi Team,Can anyone help me the path to change the copy link in workspace of knowledge.
