Unable to view complete choice inside variable in Portal view
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09-04-2025 08:39 AM
For Example In my incident form there is a variable "How Are You Affected" It does not show the complete choice written there.
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09-04-2025 08:59 AM
So, is the issue that it's showing twice (two times), or that it's showing in two lines?
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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09-04-2025 09:12 AM
The choice is more than what it shows in Service Portal however it is correct in Native view
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09-04-2025 09:36 AM
Can u send the native view screenshot?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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09-04-2025 09:54 AM
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09-04-2025 10:02 AM
You are probably adding the choices with some client script using g_form.addOptions() and its probably not working on portal.
Incase you are using client script check the UI type of client script, it should be All
