Upgrade instances

[velkuruhari]

Hi All,

Good evening!

I need to do upgrade to the latest version YOKOHAMA. This is my first upgrade i need to do in my project. Can anyone please suggest me the whole process or any guidance, videos and documentation.

It will help me a lot .Please suggest here.

Thanks

pavithra

[Community Alums · Accepted solution]

Hi @velkuruhari ,

I always follow this blog : https://www.inry.com/insights/10-technical-best-practices-for-a-seamless-servicenow-upgrade

Please follow this Video :https://www.youtube.com/watch?v=Dw34N8xP3A0

[Dr Atul - LNG · Accepted solution]

Hi @velkuruhari 

There are assets available on Now, create related to Upgrade, you can follow that, or you can watch my video to get more ideas.

https://youtu.be/O45EfHDNOOA

Follow standard checklist

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades/upgrades-p...

[Community Alums · Accepted solution]

Hi @velkuruhari ,

I always follow this blog : https://www.inry.com/insights/10-technical-best-practices-for-a-seamless-servicenow-upgrade

Please follow this Video :https://www.youtube.com/watch?v=Dw34N8xP3A0

[Dr Atul - LNG · Accepted solution]

Hi @velkuruhari 

There are assets available on Now, create related to Upgrade, you can follow that, or you can watch my video to get more ideas.

https://youtu.be/O45EfHDNOOA

Follow standard checklist

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades/upgrades-p...

[Robbie · Accepted solution]

Hi @velkuruhari,

Everything you need from planning, preparing, verifying, scheduling and actually implementing the upgrade can be found here:

https://www.servicenow.com/docs/bundle/yokohama-release-notes/page/release-notes/upgrades

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

[BiancaKerchhoff]

NowCreate has downloadable assets: 

https://mynow.servicenow.com/now/best-practices/assets/upgrade-planning-checklist

https://mynow.servicenow.com/now/best-practices/assets/upgrade-success-definition

https://mynow.servicenow.com/now/best-practices/assets/upgrade-testing-guidance

https://mynow.servicenow.com/now/best-practices/assets/assessing-upgrade-impacts

https://mynow.servicenow.com/now/best-practices/success-packs/core-platform-upgrade

https://mynow.servicenow.com/now/best-practices/assets/upgrade-strategy-guide-template

https://mynow.servicenow.com/now/best-practices/assets/upgrade-architecture-technical-questionnaire

https://mynow.servicenow.com/now/best-practices/assets/upgrade-run-sheet-template