Virtual agent feedback - choice displayed on a list, not button

[Cecile_C]

Hi,

I have a question regarding the Virtual agent feedback survey:

Is there a way to display the choices with a list, not buttons? I try the scale, the display remains the same.

Thank you!

[kaushal_snow]

@Cecile_C ,

you can utilize the Static Choice user input control. This control allows you to present predefined choices in a list format, providing a more compact and organized presentation, especially when dealing with numerous options. To implement this, create a new topic or modify an existing one, and add a Static Choice input. In the input configuration, define your choice options and set the layout to List to achieve the desired result...

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