What is the correct process to make a Store app available on all required production instances?

prachikomal
ServiceNow Employee

Hi everyone,
I'm new to the platform and currently building an application package locally and stored in a repo. I want to understand the correct and recommended process to ensure that a Store app becomes available across all required production instances.

Could someone explain the steps or best practices involved?
Any guidance would be appreciated.

Thanks!

1 ACCEPTED SOLUTION

Adrian Ubeda
Mega Sage

Hello @prachikomal , 

 

 

You can publish your app in company repository from development. Go to company applications, and then publish into the repository, this will make latest version available in the rest of the environments


Check this link for publishing :https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/applications/task/t...

and this for installing: https://www.servicenow.com/docs/bundle/zurich-application-development/page/build/applications/task/i...

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7 REPLIES 7

miftikhar20
Kilo Patron

Hi @prachikomal,

To make a Store/custom app available across instances, the recommended approach is to publish the application to the Application Repository, use it to distribute and test the app across non-prod instances, and then install the same published version on Production, instead of relying only on update sets.

Update sets can be used if repository publishing isn’t available, but the repository method is more reliable for full app deployments and upgrades.

References:
How to distribute your app between instances for testing
Deploy custom application to production
How to publish applications via repository and update set

If my response helped, please mark it as the accepted solution so others can benefit as well. 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

prachikomal
ServiceNow Employee

Thanks everyone for the helpful response!
I have a small follow up question:

If I make any changes in my repo, will that be automatically available as an update or I need to re-publish my app?

@prachikomal 

No it will not be automatically updated. Need to publish again with new version number and that will be reflected under installed tab under application manager as available update

 

Regards,

Mohammed Zakir