when i add approval in incident in servicenow then it shows a approval in navbar in portal otherwise

[David0012]

when i add approval in incident in servicenow then it shows a approval in navbar in portal otherwise it wont appears in the portal. 

[David0012]

it just for learning i was just curious why this is happening 

[Ankur Bawiskar]

@David0012 

I believe the portal navbar handles this internally and doesn't depend on approval is generated for which task type.

That's the reason it's working for you if approval is there.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[David0012]

and how can i enable it to appear always