Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

When state get changes to (State : Booking Pending),Then pending reason should be mandatory and visi

ArshadAliS
Tera Contributor
 
2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @ArshadAliS 

 

Easy to do via UI policy. You can take look OOTB UI policy of On hold and do the same.

 

AGLearnNGrow_0-1739887107704.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

****************************************************************************************************************

maheshkhatal
Giga Sage

@ArshadAliS This can be done using UI Policy as stated by @Dr Atul G- LNG Sir, let me know if you still face any problem implementing it.

 Mark my response as helpful  if it helped you.

Thank you,

Mahesh.