Why do I can not wake up the hibernated instance?

YaPingH
Mega Contributor

‎07-17-2025 05:24 AM

hi, 

The instance is hibernating, and it could not be woke up, just let me Retry, retry, retry. 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-17-2025 05:25 AM

Hi @YaPingH 

 

Here are some points to consider:

  1. There is no support available for PDI.
  2. If you can wait, let's wait a bit longer.
  3. You can release this instance and start a new one, but you will lose your previous data. To avoid losing update sets in the future, make sure to take regular backups of your PDI.

There have been 3-4 posts in the community today about PDI failures or unavailability. Based on the responses, you might need to wait 1-2 days and hopefully, the PDI will be back online.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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YaPingH
Mega Contributor
In response to Dr Atul G- LNG

‎07-17-2025 05:33 AM

Thank U so much for your reply , I think I could wait for 1-2 days since all the previous data are very important~

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to YaPingH

‎07-17-2025 05:33 AM

yes, let's hope for the best.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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