Workspace page flickering

Pruthvi Raj Red
Tera Contributor

Hello everyone,

 

We have been facing an new record creation issue in workspace. To elaborate, when a user clicks on new button in the Business Process table list view in workspace, it is navigated to the new page however the page is flickering and reloading multiple times and there are no fields visible.

This issue is noticed after we upgrade to Yokohama patch2 hotfix2 version. We have reached out to HI case team as well and they suggested to check customizations in macroponents however this is not helping us.

Business process new record creation is very critical and the current blocker is hampering our entire regression suite time line. Your inputs are appreciated.

Note: The existing records are being opened properly

Thanks

1 REPLY 1

Mark Manders
Mega Patron

What are you expecting from us, besides repeating what NowSupport already told you? The fact that they said you have to check the customizations you made, means that you have at least updated OOB components or maybe even created your own, but it is custom (otherwise NowSupport would have helped).

 

And now you are asking the Community, that doesn't even have access to your instance, while NowSupport does) to help you find the issue in your custom build/updated setup, without sharing anything but the symptom and a screenshot. 

You will at least have to provide more information, since we don't have access to your customizations.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark