How to remove unwanted menu option from User Experience Analytics dashboard
I would like to remove one of unwanted menu option from User experience analytics dashboard menu. Is there a way to do this?Thanks & Regards,Bubuprasad
Forum Posts
Need Product Documentation for Employee Portal
Hi, I Need to get Product Documentation for Employee Portal of ITSM Thanks,Sai.
How to modify the Employee Notification Layout?
Employee Center comes with an Employee Notification Layout, however, my company wants to remove the ServiceNow specific data and add the company's data. I can't find any instructions on how to make the changes and it appears it was created with HTML...
IT Services Topic not associated with the Employee center Portal
BY default IT Services Topic should be associated with the Employee center portal (as per ServiceNow documentation)but here in my case It is not appearing on Mega Menu, even though I have installed required plugins. Could you please help me to fix th...
Resolved! Branding of Mega Menu
Hello All, I want to change the color of Advanced Portal Navigation that is Mega Menu, from Blue to Red as show in the below screenshot. Thanks in advance !!!
Service Portal: A variable with contextual search enabled removes the space after typing text.
A variable with contextual search enabled removes the space after typing text. When you hit space, the cursor jumps back to the last typed letter. I was looking for an answer, and ended up submitting ticket to support. This is the workaround they pro...
Add a header menu item
Is there a way to add a language change option to the header menu in the service portal?
Catalog Item Edit Cart button Missing
While viewing a catalog item on Employee Center, I'm unable to locate the View Cart button. The Add to Cart feature was selected/active on the item but I'm wondering how I can go about adding a view cart button below it so that a user can go directly...
Employee Center - Employee Profile Delegate Widget & My Asset
Hello!Is there an OOB Delegate widget and My Assets widget that I can use inside the Employee Profile?If so, could someone please let me know how I can I get them.Thank you in advance.
Sys popup is not working in Employee Center
Hi, After we upgraded to Xanadu the sys-pop up for user reference field stopped working. It is not showing the expected form layout.I tried the below KB article and didn't help.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07...
ServiceNow portal company logo
How can I move company logo in the header to the center?
PDI is too Slow
I’ve been experiencing significant performance issues with my ServiceNow Personal Developer Instance (PDI). It feels sluggish, and simple actions like opening forms, running scripts, or navigating between modules take much longer than expected. This ...
Resolved! ESC megamenu items population through 'Advanced Portal Navigation'
Hi Everyone,Have you ever encountered a scenario where, after defining new topics and subtopics under the existing Employee Taxonomy (or a new taxonomy), those topics don’t become visible in the mega menu in the Employee Service Center (ESC) portal, ...
How to add a new tab for Incident details in Employee Center
Hi All, We have a requirement to add a new section under Incident as "Details" which should contain closure information like close code & close notes.I have added a new section in the ticket configuration, but not able to add & build a custom widget...
Employee center application search
When searching for applications (sn_ex_sp_pro_m2m_application_topic) in Employee center search, it is not returning any result related to application. Also, after adding application tab in search page, it's also not showing any results and showing as...