Service Catalog ITIL View
hi,when navigating to the service catalogue in the ITIL view, the layout is pretty messy and basic (see screenshot).is there an easy way to update the look and feel of it?many thanks!
Forum Posts
I'm getting HTML tags while hovering on suggested search
Can anyone help me understand why I'm seeing HTML tags when hovering over the suggested search items on the emp taxonomy topic page? I've tried different browsers (Chrome and Edge) and cleared the cache, but the issue persists. Here's the HTML tag be...
Link to Employee Portal from ITIL Catalogs
hi, would like to remove service + technical catalogs from this screen (see screenshot) and just create a link that redirects to the employee portal. any ideas?thanks!
Help on servicenow Employee Center: How to Change search result suggestion color.
As shown in above Image .. on Emplyoee center search header.. on the search result as we can see selected Item is in dark blue color, I need to change it to light color Can anyone please help how to update this?
Can ESC be configured to handle time sheet approvals?
I couldn't create to-do configuration with 'time_sheet' as table as its not available as option to select in table field. added 'time_sheet' in sn_ex_sp.RefNonTaskTables. Is this doable?Thanks
What table do I use to trigger a survey for users who used Employee Center?
Hi Guys, What table do I use to trigger a survey for users who used Employee Center?sp_log doesn't contain the user's info.Thank you!
Inbound Integration
Hi all, I tried to executed this code by following the steps mentioned from the learn path in servicenow.The expected outcome is to generate the city based on IP but its not generating BR: (function executeRule(current, previous /*null when async*/) ...
Mega menu not showing in OOTB ESC portal
I'm trying to add mega menu to the employee center portal from the taxonomies I've added the connected content and catalog items correctly to the topics. but still it is showing on the portal.OOTB it is showing this menu
Resolved! Attention Developers
Is there a way to make the content cards 2 cards wide vs. 3 cards wide, without custom CSS? Thanks
Content Publishing Primary Button
Does anyone know where the Content Publishing OOTB Button is? I need to duplicate it or offer it in two different colors. Ideally, I would add a field to the form in the first attached image where the content creator could enter a hex color for the b...
ServiceNow Research: Event Content Management Feedback Opportunity
Are you responsible for posting or updating administrative content or employee communications (such as company policies, HR updates, or organizational announcements) on your employee portal? If so, we’d love to invite you to participate in an upcomin...
How to sort Ai search facets in ESC portal
whenever something is searched using AI Search, I want to sort filter options (country names) in alphabetical order in Employee center portal
When to declare a major incident. Why do people hesitate?
Recently, my organization has experienced delays in standing up the major incident process. One recurring reason is employee reluctance to "make the call". I am going to write an article to share with my organization. I am looking for input and guida...
Employee News functionality - create a reusable template
Hi, i'm currently investigating how we can utilize the News functionality in our organization.However, it looks like i'm missing some options in the hamburger menu - the "Clone as reusable article" which is shown in this article Create a news article...
Employee Center for Zoom application with Azure Conditional Access
We're interested in using the Employee Center integration from the Zoom App Marketplace. We use Azure/Entra SSO with Conditional Access policies that require the user to be logging in from a Azure/Entra-registered device, but this app doesn't forward...
