A variable with contextual search enabled removes the space after typing text. When you hit space, the cursor jumps back to the last typed letter. I was looking for an answer, and ended up submitting ticket to support. This is the workaround they pro...
Is there a way to add a language change option to the header menu in the service portal?
While viewing a catalog item on Employee Center, I'm unable to locate the View Cart button. The Add to Cart feature was selected/active on the item but I'm wondering how I can go about adding a view cart button below it so that a user can go directly...
Hello!Is there an OOB Delegate widget and My Assets widget that I can use inside the Employee Profile?If so, could someone please let me know how I can I get them.Thank you in advance.
Hi, After we upgraded to Xanadu the sys-pop up for user reference field stopped working. It is not showing the expected form layout.I tried the below KB article and didn't help.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB07...
How can I move company logo in the header to the center?
I’ve been experiencing significant performance issues with my ServiceNow Personal Developer Instance (PDI). It feels sluggish, and simple actions like opening forms, running scripts, or navigating between modules take much longer than expected. This ...
Hi Everyone,Have you ever encountered a scenario where, after defining new topics and subtopics under the existing Employee Taxonomy (or a new taxonomy), those topics don’t become visible in the mega menu in the Employee Service Center (ESC) portal, ...
Hi All, We have a requirement to add a new section under Incident as "Details" which should contain closure information like close code & close notes.I have added a new section in the ticket configuration, but not able to add & build a custom widget...
When searching for applications (sn_ex_sp_pro_m2m_application_topic) in Employee center search, it is not returning any result related to application. Also, after adding application tab in search page, it's also not showing any results and showing as...
Hi I want to show knowledge base in employee center, so I put my knowledge base in portal module.However, I still cannot see the knowledge base and articles in the employee center.I created one parent category, two child categories, and put the sampl...
Hi,We would like to make use of the new Integrated Experience and Service Feedback functionality. Does anyone knows if there is a separate security role that provides access to the menu to configure these survey options? So im not talking about to ad...
Hello, I want to add hover on Employee header Menu items(My Tasks, My Request, My Favourite) as shown in below image for EC Portal. Regards, Krishna
Hi Experts: A user with sn_hr_core.admin role ONLY can access and configure taxonomies, topics, child topics, connected content and anything else related to ESC? We are in Xanadu. Thanks.
I am new to integration part can any one explain how many types of integrations can be done b/W SN and Jira?
