Hi, We have upgraded employee center to 39.0.8 and SN instance to Zurich. After upgrades, we no longer see the top navigation bar. I see that top and side style navigation bars are introduced, I have changed ours to top, still the navigation menu and...
Hi Friends,We are doing assessment for employee center portal for HRSD Application from beginning for multiple counties and many languages with multi-language support.We need help like for end-to-end implementations of Employee Centre Portal, what st...
Hi, While working in Employee Center, I executed Advanced Portal Navigation Sync from a custom application scope in Dev. As a result: ~13 navigation/topic records were created under my application scope. These records are associated with connected co...
Hi Experts,I’m facing an issue where the “Ignore Mandatory Evaluation” setting on an Order Guide does not behave as expected on the Employee Center (EC) Portal, even though it works correctly in the native platform view.Here’s what I’ve already verif...
Hi everyone, I created a custom widget that counts projects where the user is the project manager or a stakeholder.To get the stakeholder projects, I had to query the pm_m2m_project_stakeholder table. Everything works: The widget shows the correct co...
Hi AllI am seeing these duplicates in my taxonomy as connected content under sub topics. I want to remove these duplicates and what does this rocket symbol means? Quick links (but I checked there are no such quick links defined)Thanks in Advance.
HelloI have a mega menu.Now when I click it it's opening a page in EC with items below.But I want to click this and be redirected straight to the catalogue item.I tried with connected content, quick link but do not work somehow.Please adviseWDbtw. ta...
Spoiler Hi All,I have two requirements on EC portal 1. We want give the button to download attachments on approval record of change from EC portallets say for exmple we have 5 attachments on Change request those 5 attchaments we can give the button ...
Hello, I would like to create a quick link in EC so users can click it and call the help desk through Microsoft Teams. I was hoping to use the 'External link' content type and use a URL however I noticed when I put 'tel:3334445555' in the field it ge...
Hi all, When I am on the Employee Center Knowledge homepage (esc_knowledge_home), I am seeing inactive knowledge bases appearing in the "Knowledge Bases" dropdown. There are not any knowledge bases in the related list on the Employee Center portal re...
When a user creates a request or incident in the Service Portal and later wants to cancel it, a Cancel button should be available in the Service Portal. Please let me know if there are any solutions for this.
ServiceNow provides schedules and holiday configuration out-of-the-box.However, in large enterprise environments with:Multiple operational locationsDynamic weekend rulesSeasonal demand changesLocation-specific holidaysSLA-critical workflowsOOTB sched...
I feel like I am running in circles trying to figure out how to configure the search actions for employee center. So many of the documents and videos are out of date and nothing seems to work as advertised. Perhaps someone here can shed some light on...
I'm trying to figure out how to change the default image for a topic in the Popular Topics widget on the main home screen. I have gone into the Topic Taxonomy menu and the child topics are displaying the updated icon, however the main parent topics ...
