Good Morning!I have a question that there appears to be several post on, but seems like the responses may be a bit outdated. We have requirements where users without roles (our end users) occasionally need to perform approvals on RITM records. They d...
I'm trying to import the Employee Center - Starter Stories into my PDI onto the rm_story table and I keep getting an error message that "User not authorized to initiate import". I'm logged in as the Admin and I do have the import_admin role. Has an...
Passing Data Between Service Portal Widgets Using $emit, $broadcast, and $onSummaryThis article explains how to pass data between ServiceNow Service Portal widgets using AngularJS event handling methods:$emit, $broadcast, $on, and $rootScope.The exam...
Hello, In personal instance I try to create a new taxonomy. To do that I simply clone a default 'Employee' taxonomy, add a name and in Portals > Employee center > Taxonomy, I change taxonomy to my newly cloned. The problem here is that after making ...
Hello, In the Employee Center portal when users with approver_user or approval_admin select 'My Tasks' (HRM Todos Summary widget), then select a task with an approval, the Approve/Reject buttons are not displayed. The buttons are displayed for users...
I’m working with HRM ToDos summary widget in the Business Portal, and I’ve run into an issue with external users. Users who have the snc_external role cannot see the summary for approval tasks in the To-Do widget and they can approve or reject the ta...
Hi, I have setup a public page that is visible on the ARC portal. I put 3 standard widgets in it. Announcement, Styled Content and Content Experience. In all three content widgets, there is content published in it.. for audience "Public Users". Now,...
Is there a report OOB for Employee Center that tells the usage of the topics in the taxonomy? For example, if the taxonomy is IT as the parent and Hardware, Software, Access and Security as child topics, I'm looking to see how many times Hardware ge...
Hello folks, I need you help on this one - I have a record with some variables (coming out of a Record Producer) that I open in the ESC in the OOTB Form page/widget. I have defined server-side UI Actions to drive state transitions however I need to p...
Hi, I have a requirement where on the intake form there are 2 fields, total cost and % of funding. There is a 3rd field total funding cost which populates the percentage value of above fields. For ex, if % of funding-60, total cost- 100 then total fu...
As a Manager if we add the sn_jny_admin/read/write role journey header is not visible to the user, Checked is there any dependencies but there are not. Kindly anyone suggest on what other basis the journey visible to the user. PFA for reference. Rega...
Hello, I am looking for some assistance with editing the sc-shopping-cart-v2 and the large_shopping_cart_v2.html. I have already copied both and have been able to edit the Short Description of the item in the cart. Here is our issue, we have 1 softwa...
We have SAML SSO set up with Virtual Agent and Live Agent chat deployed. We have also deployed Engagement Messenger onto a number of our websites to allow users to engage with a range of functionalities. On our intranet site, we have set up the .onL...
I have a question about customizing a message on the page that is permission controlled. I created a page that can only be viewed by users in a specific group, for example System Leaders.When I impersonate a user who is not a System Leader I see this...
Is it possible to customize the employee center homepage based on the roles they have, like, if user has no role it should redirect to different homepage and for approver roles should have different widgets on homepage
