Customization should contain clear documentation within the code. General Description should Include: Original OOB widget source and last update date. Description of custom functionality added. List of related tables, workflows, pages, integrati...
Service-now ESC EC_Dashboard , My Request Widget , add assigned to field and label for Example (See screenshot), Ive added the assigned to but would like a label to let users know that its "assigned to " to the following technicianExample: (How to ad...
Hello,I have recently gotten an error when impersonating certain users in the ServiceNow instance that I manage.On a catalog item, when clicking a PDF attachment link, they are redirected to a window with an error "Requested attachment not available....
Hi Folks,I am trying to configure Taxonomy Topics for Employee Center Portal. I have created two new Child Topics inside the OOB Taxonomy Employee. (Please refer to the below Screenshot) Also I have created Connected Contents for these two custom top...
I first apologize because I am not a developer or coder in any way. But I'm looking for some assistance. We use EC Pro for our organization's intranet, and we have our profile cards for the employee directory. There are hyperlinks in it that call ou...
Can I use icon for the service catalog in catalog and a different picture that appear inside the detail of the service? Because it looks that I am restricted to utilize the same icon to appear inside as well?
Hello All, When i created news article and when i click on report article option and select appropriate radio button and then press submit, i would like to understand what exactly happen afterwards? Does it create any task or request and if answer i...
So i have 2 instances on my DEV and TEMP i have same popular topics in sn_ex_sp_topic_metric table, Temp has different popular topics than DEV , i wanted them same so i moved the topics with numbers of views to the temp, now i have double of the topi...
Hi guys, im working with the employee center and want to change the background image of the "knowledge Homepage Search" widget. Can someone explain me how this works? Do i have to upload the image on db_image table or on the sys_attachment table? Aft...
We are implementing Journey Designer. On the Journeys page (jny_journeys) in Employee Center, the list at the bottom of the page displays journeys with various filters.We would like to have the State filter default to NOT show "Completed" journeys. W...
Hello, I would like to know if it is possible to add a content item to everyone's Favorites widget on the Employee Center Portal? For example, if we released a new Catalog Item and wanted to highlight it and gain more attention/traffic for the first...
I’m experiencing an issue with search performance in ServiceNow, and I’d like to see if others have encountered something similar or if there’s a known solution.When performing a search, I frequently see messages like:"Searching for the right info......
Good morning all and happy Monday! I'd like to ask to the experts of this Community if it is possible to show ServiceNow HRSD featured articles in Employee Center only in a user's preferred language? The implementation partner my company is working ...
Hi All,I have configured quick links in search sources to get result in employee center when searched the quick links, but I'm facing a challenge if we click on the quick link result it is redirecting to "sn_ex_sp_quick_link" table from Employee cent...
I want to show RITM conversation instead of REQ on employee center when a form is submitted