Going around in a circle and hopefully it's my misunderstanding.
I am building a product offering, for example for a broadband connection.
The service will have:
- 1 realised service for setting up the configuration
- 1 composed of for the rental of the service.
- 4 optional services based on the characteristics added.
The challenge I am having is how to setup the 4 optional services.
An example is that we have 4 managed service offerings.
Based on the characteristic selected when ordering the broadband service, will then associated the correct managed service (e.g. standard, enhanced, super, etc) to the order to then be fulfilled.
Configuring this is where I am going around in circles.
How can I configure the optional product/services being added? I assume this will be have to either be as part of the enrichment flow or fulfilment flow. Or am I over complicating it and they should just be added manually to the order and not "automated" from the broadband service offering.
