Hello Community,
I am working on ServiceNow Sales and SOM (TMT) and trying to model a product offering.
Scenario:
I have a single offering called “Home Bundle Silver”, which includes multiple components:
• Broadband
• Video
• Home Phone
Each of these components has its own characteristics, services, and resources.
Challenge:
While configuring the Product Offering, I can associate only one Product Specification. However, for this bundle, I need to represent multiple product specifications (Broadband, Video, Home Phone) under the same commercial offering.
Because of this, I’m unsure how to correctly model the structure in line with ServiceNow best practices.
Question:
What is the recommended approach in TMT/SOM to model a offering with multiple components?
Any guidance or examples would be appreciated.
Thanks in advance.
