Product Catalog is not populating in the Product Configurator UI at Opportunity/Quote screens

[Sanyas]

Hello All,

I created and Published a Product Offering Catalog called "Connected Car Services", but it is not populating in the Product Configurator UI at Opportunity/Quote screens even though I have installed the following plugins:
1. Product Catalog Management

2. Order Management

3. Opportunity Management

4. Quote Management

5. Product Configurator

Any insight into this problem would be extremely helpful

[Kenta Koizumi · Accepted solution]

@Sanyas 

I think it seems not to be the issue regarding plugin.

Do you try "Regenerate Catalog Hierarchy Cache" already?

As the following document explains, you need to update a cache when you make a change for catalog especially unit of measure.

https://www.servicenow.com/docs/bundle/xanadu-order-management/page/product/tmt-order-mgt/task/som-u...

[Satoshi Abe]

Hi @Sanyas 

Are all categories set in the product catalog "Connected Car Services" and the product offerings set in the categories both published?