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Product Offering Bundle

jayroprin
Tera Contributor

Hi everyone,

I’m fairly new to SOM and wanted to check if there’s an out-of-the-box way to bundle two product offerings without creating a new product specification — just by using a product offering relationship.


My use case: whenever a customer orders Product Offering A, Product Offering B should automatically be bundled and show up as a related order line item (almost like an automatic fee that comes with Product A).

Has anyone implemented something like this, or is there a recommended approach?


Thanks in advance!

Kind regards, 
Jose Oprin

2 REPLIES 2

AbinC
Tera Contributor

Hi @jayroprin,

 

Please do find below thread to check the product offerings offered 

 

https://www.servicenow.com/community/som-articles/introduction-to-servicenow-som-sales-and-order-man...

 

If you would my answer helpful please do mark it helpful and accept as solution so it can help community 

 

Thanks,

Abin 

RanjaniR
ServiceNow Employee
ServiceNow Employee

@jayroprin Yes SOM supports this use case. Please refer to https://www.servicenow.com/docs/bundle/washingtondc-order-management/page/product/tmt-order-mgt/task... for defining bundle relationships