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Miguel Donayre
ServiceNow Employee
ServiceNow Employee

OOTB, 3 Scheduled Data Collection jobs populate most of the PPM dashboard. The 1st one and most important is "[PA PPM] Data Collections Daily" this collects and populates the daily graphs on the dashboard, is not active OOTB. Mark is active, and you can hit the "Execute Now" button, and you should see the graph now populated after the job runs. Two other PA jobs should be run as well. Scheduled Data Collection called - "Scheduled Data Collection," which is also inactive and only runs on demand(you can change it to scheduled if you want). Click on the "Execute Now" button, and it will populate any missing data that the 1st job didn't catch. The Last one is the ["PA PPM] Data Collections 12 months look back. " follow the same step for all three jobs.

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