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10-16-2025 01:40 AM
How do I add an attachment to RIDAC decision in ServiceNow Project Workspace? I cannot find the paper clip icon used to add attachments.
Solved! Go to Solution.
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10-16-2025 06:07 AM - edited 10-16-2025 06:08 AM
Hi @User492015,
To add an attachment to a RIDAC decision in Project Workspace, make sure you have the appropriate role, such as it_project_manager. Open the decision record, and you should see the Select file button in the Attachments section.
For Example in my pdi Lynda Caraway has only it_project_manager role
and she can see the Select file button
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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10-16-2025 06:07 AM - edited 10-16-2025 06:08 AM
Hi @User492015,
To add an attachment to a RIDAC decision in Project Workspace, make sure you have the appropriate role, such as it_project_manager. Open the decision record, and you should see the Select file button in the Attachments section.
For Example in my pdi Lynda Caraway has only it_project_manager role
and she can see the Select file button
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
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2 weeks ago
Thanks.
I figured out that that the reason the PM was not able to add an attachment to a RIDAC Decision is because the decision had been closed.
