Agile 2.0 Sprint Dashboard is not showing any data

Yasin Shaik11
Tera Contributor

Hi Team,

 

Need help.

 

In the Agile 2.0 Sprint dashboard the widgets Sprint Burnup and Sprint Burndown not showing any data as attached below. Could you please help me resolve this issue. 

Thanks in advance 🙂

1 ACCEPTED SOLUTION

@Yasin Shaik11 does the sprint's planned start date is <=current date and planned end date >=current date and does it have stories with points.

View solution in original post

9 REPLIES 9

Anupam Pandey
ServiceNow Employee
ServiceNow Employee

Hi Yasin,

Did you select a sprint in breakdown? If so, please check out this FAQ to see if it helps to fix your issue

https://www.servicenow.com/community/spm-articles/agile-safe-dashboards-burnup-burndown-chart-faq-s/...

@Anupam Pandey 

Thanks for your reply. Could you please tell me what is the sprint in breakdown?

@Anupam Pandey 

As per the article checked below points please refer 

  1. Scheduled job “[Scrum] Daily Data Collection” is not active/not run Ans. Active true only 
  2. Planned /Actual start dates (as applicable, ref. below table) are empty.Ans. Planned /Actual start dates for sprint not empty 
  3. Planned /Actual start dates are future dates (whose data is not collected yet).Ans. checked all dates are past one only

In this regard request you to Please guide me what could be the cause of this issue. Thanks 

Hi Yasin,

Can you tell me what have you done to fix this issue. I am also facing the same issue.