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Presentation used in ITMB videos

Hello Service Now Community , were can we download the presentations  that are use in You tube videos regarding ITMB , SPM and investment Funds, there is some good slides I can use in proposal, client meetings and team  peer training.  it will be ver...

miguelr by Tera Contributor
  • 748 Views
  • 2 replies
  • 0 helpfuls

How to sync ADO Projects to a ServiceNow project

Hello, I would like to find out if there is an easy way to sync ADO projects to a ServiceNow project (PR Number or PRJ Number).This is after all the connections are done. Thank you and regards,Mercy

Mercy2 by Tera Contributor
  • 1223 Views
  • 4 replies
  • 2 helpfuls

Resolved! PMO dashboard - Widgets not filtering as expected

Hello, I am trying to customize our OOB 'PMO Dashboard' to show all of the metrics we'd like to see at the Program level. For report widgets (single score, and chart) based on the pm_project table, they seem to work fine when checking the 'Follow int...

Resolved! How to Delegate a Demand Assessment?

Hi Everyone, May I know if it is possible to delegate a demand assessment? If so, how are we going to set this up? Regards,Diane

dianemiro by Kilo Sage
  • 1103 Views
  • 3 replies
  • 1 helpfuls

Changing OOB phases on Project

Hello  We are wanting to change the OOB project phases to align with customers existing phases Can someone tell me what are the implications of changing these? should they be relabeled or create new ones? Do all related forms get updated ie project w...

Mary by Mega Guru
  • 1232 Views
  • 3 replies
  • 6 helpfuls

How can I access/report the Field Changes data?

Hi team. I am a lowly user with expanding analytics access I am in the Action record and want to be able to export the Field Changes data in the Activities field. I can export the Worknotes content, but can't find how/if I can access the Field Change...

GPenetito by Mega Expert
  • 3509 Views
  • 2 replies
  • 4 helpfuls

Resolved! Limitations of Backlog view in Agile Development app

We use Agile Development application on daily basis and there is one thing I am really frustrated about. Why in Backlog view you can only have stories and no other task types?  For example we want to work with defects and I want to have them in Backl...

Eriks1 by Kilo Contributor
  • 3080 Views
  • 9 replies
  • 4 helpfuls

Examples of combining Demand States/streamlining process

Hello I have a client that is extremely lean and they feel there are too many states in Demand flow for their small to to manage They will be having a record producer creating Demands in "Draft" state Have other companies combined Submitted with scre...

Mary by Mega Guru
  • 683 Views
  • 2 replies
  • 1 helpfuls