Convert to RIDAC pop up "Select task type" modification
Hello,where can I modify the Convert to RIDAC pop up "Select task type" choices? I am trying to remove the decision option, since it is not being used. Thanks
Forum Posts
why got error message "Permission denied to perform this action" in planning console?
Hi All,Actually we have Customer projects, when we go to planning console we can able to add task and click on indent after that when i am trying save then we got this error message "Permission denied to perform this action" Please help me to resolve...
Timesheet
Hi Community,One user is not able to add the resource plan in timesheet portal , the resource plan is in completed state.So, the resource plan state is the issue? please suggest any way to overcome this issue. @Namita Mishra Thanks,Reena
How to reference a subproject
I am using UI Builder in a project and it is required that sub projects be displayed in the Gantt chart component. Being new to Service Now, I'm not understanding the relational model of the project and how sub projects are referenced. How do I get t...
Resolved! Differentiating between Labor and Non-Labor Expenses
Using the Planning Console of the SPM Module under the Financials tab, I am trying to differentiate between Labor and Non-Labor expenses. The only way it has been separated currently, is by using Category field. Is this possible?
How can I pull multiple categories on idea form when select from idea portal
Through business rule I am pulling one category on form but the requestor ask is to pull multi categories on form and when idea is converted to demand those categories need to carry forward to demand form.category is reference field.How can I achieve...
Can you move from Demand to a Service Catalog Request?
Use Case: A demand has been created and workflow initiated, but then it was determined the request does not meet the requirements of a change/project and instead would be more appropriate to be processed as a service catalog request. Is it possible t...
Need to send email remainder to PM one week before due date of Milestone in Project?
Hi AllActually I have a requirement that, we have project in that related list we have Milestone, For Project we have multiple milestones, in that we have a due date , So for project end date not complete and state in work in progress, then we have t...
Demands are reverting back from complete state to approved state when user have updated CEO domain
Hello All, I have query in which user have updated COE Domain field in 200 demands which were in the completed state and projects were created from demands but only 6 demands were reverted back to approval state. Can you please help me with this. Wh...
Resolved! Copy Attachments
Hi Community, I just want to copy the attachments from demand to project , whenever a new project is created.Any help will be appreciated. Thanks,Reena Kumari
QuickBooks
Does anyone use QuickBooks for their account practice? If so, how did you integrate with ServiceNOW? When you did integrate with ServiceNOW what were some of the pros and cons with the integration? Thanks for you input.
Project state is closed complete but some tasks percent complete is less than 100
Even though the top project state is closed complete and the top project percent complete is at 100, there are still some tasks showing up as less than 100% complete. Why is this and how can I get the system to automatically update each project task...
Setting Assignment Group based on Idea Category
Hi @LL i need to set the assignment group and assigned to based on the Idea category.I tried to search the category field in form layout but it is not present taking the value from the portal(server). I tried to create 1 business rule for fetching th...
Populate Fields When Clicking New in Related List - Time card from Project table
Hello When I am trying to create a time card from project's Time Card related list using new button, Task field is not populated with Project number. But somehow, when creating a time card from Project task's Time card related list using New button ...
Portfolio Gantt view?
I'm sure I'm missing something obvious, but is there a portfolio gantt view that goes to the same sort of detail as the planning view for individual projects?I've found the Portfolio Gantt Chart, and the Investment Portal, but they're too high level ...