Hi all. We are trying to get part of our business out of Excel and into SN ITBM. The single biggest huddle is that their project plans and all the tasks are in Excel. How can we do a bulk one time only Import of the Tasks into ITBM Projects from ...
Hi All, This is regarding 'Group Tasks' tab in Time Sheet portal.What I know is , If someone has to log timecard/ timesheet against the group task that is not directly assigned to them they can add the task to timesheet from Group Tasks and log the t...
Hi Everyone, Hope you're doing good.We have a requirement to manage rate card changes for new fiscal year and curious to know how can we inhibit such changes with open Resource plans.For e.g. RP is open for FY22 and ends in FY23, if there are changes...
Hi , Can someone help me understand the exact usage of 'parent feature' field in story record . I see its referencing to feature table (epic/defect/story ) .Thanks in advance!!
Hi, Demand (dmn_demand) is extended from Task.Project (pm_project) is extended from planned_task, which is extended from Task. Let's say you need a new field for both demands and projects - but this field would serve no use on anything else (e.g. inc...
If I set up Average Daily FTE Hours/Hours Per Person Day at group and at an user level, the user being part of the group, which value will have priority? The same question is for the Hourly rate -- if I set it up at role and user level, the user havi...
Dear SPM Users, Today I would like to hear from you about the process of creating the operational resource plans (RPLNs). In most of the cases, I have seen these RPLNs are created for a certain %capacity in the beginning of the year for the resource ...
Hi, I am looking at SPM (Strategic Portfolio Management) product's Project Workspace module: https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/project-management/conc... It basically displays cards for each project: I am f...
Hi All,We have created multiple schedules (as per holiday calendar) and associated to users in the user form.Now I need to update users capacity as per schedule.Since we have 500+ users, I cannot go to user form and run the UI action ’Update Resource...
Timesheets remain as "Processed" after user submits. We have only 1 default timesheet policy which is assigned to everyone where Non-project time approver = Auto and Project time approver = Auto.*Have looked at other posts regarding the settings for...
Hi, I'm looking to understand the roles required to use triage boards for the unified backlog. I see that it needs the safe_scrum_master role - any reason why it is limited to just this role? I'd like others on a team who are not scrum masters to be ...
Hi Community, I am interested in finding out how would you approach the following use case and if you have/had similar scenarios in practice and how did you managed them? - our project users are finding hard to manage their status reports, as they st...
Hello,In the agile board , the backlog tab contains a triage board where all the tasks/incidents/requests count is displayed .When we go ahead to open any task/defect/incident , click on 'Add to Backlog' , the defect/task/incident is added to the bac...
Hello all, My team is trying to figure out how best to use stories and enhancements as we implement agile & SPM. We currently put all our requests from users into two main buckets buckets (large = project & small = change request, maintenance or keep...
Hi, When I check allocation from resource workbench view showing empty results.
