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Agile Development Board - Sprint Planning Tab > "Start Sprint" button does not appear.

Enrique Brands1
Giga Contributor

We have created the relevant stories, scrum tasks, agile groups, themes, products and stories.

We have ensured that there is sufficient capacity points within the group.

We can create sprints but not start them. To test, we have given ourselves every role under the Agile Development module.

Please can someone point me in the right direction?

1 ACCEPTED SOLUTION

Hi Gustavo,

We had the issue due to making the Release state field Read Only. If you remove the read only dictionary attribute on state under rm_release table, this should sort your issue.

Thanks,

Enrique

View solution in original post

4 REPLIES 4

Madhu80
ServiceNow Employee
ServiceNow Employee

One reason could be if there are already one or more sprints for the assignment group in "Current" state. With Agile 2.0 (Kingston onwards), there can only be one sprint in the state Current for a given Agile group.

Gustavo4
Giga Contributor

Hi, if that is not the case (other Sprint in current state for that Group), can someone figure out what other reasons can apply? I have the same problem.

 

Thanks in advance.

 

Gustavo

Hi Gustavo,

We had the issue due to making the Release state field Read Only. If you remove the read only dictionary attribute on state under rm_release table, this should sort your issue.

Thanks,

Enrique

Gustavo4
Giga Contributor

Thanks Enrique.

You guess and that solved the issue.

Thanks for sharing the solution.