Alignment Planner Workspace - Epics Percentage Complete Calculation

[Bartosz K_]

Hi All,

I have recently been working on a demo of APW for one of the clients (integrated with Azure DevOps) - one of the most important functionalities is so called "Tracking mode" where you can see visual representation of percentage value.

Issue that I have is that "Percentage complete" fields on Epics are read-only and I cannot figure out what is the logic behind setting it. I have correlated Goals & Targets where percentage is specified but it does not get reflected in epics.

Thanks for all your help.

[Nitin Verma]

Hi Bartosz,

We have 3 different fields for tracking progress - Percent complete, Percent complete by count and Percent complete by progress. When you fetch progress from Azure DevOps, Percent complete by count will be populated. 

If you want to show "Percent complete by count" in the tracking mode, there are 2 options:

1. Add "Percent complete by count" under Roadmap Preferences > select table sn_align_core_planning_item > add "Percent complete by count" in Metric Fields and then in Alignment Planner WS, go to "Personalize" and under "Show on Bars" add "Percent complete by count".

2. Make changes in Script include to show "Percent complete by count" value under "Percent Complete" in the tracking mode.

Hope the above explanation helps. Please let us know if you need more details.

Thanks.

Nitin Verma

SPM Product Management

[Bartosz K_]

Thank you for your answer but how would I fetch progress from Azure? I was trying to make child Tasks in Azure for integrated epics but this information is not exchanged with ServiceNow automatically I guess?

Regards,

Bart