APM: Filters on Enterprise Architecture Workspace Portfolio Overview and Health doesn't work

[fibssy]

Hi,

I hope that someone can help with this.

I am currently working on an APM implementation for a client who is on Tokyo. I have installed the Enterprise Architecture Workspace (version 2.0.0) (newer version not available for Tokyo).

The  Issue

The filters on the Hompage in the  in the filters does not work. Initially they weren't even mapped to a data source. I was able to map a data source to this filter and now I can select an option, but this doesn't filter all widgets. An example (same behavior with other filter):

Application Category (No filter selected)

Application Category (Filtered)

As you can see, some widgets have changed and other haven't.

Here are the configuration settings of the Filter:

I have tried this in an OOTB Utah instance (PDI) with the same settings and its work properly there.

Without Filter

With Filter

Thank you in advance!.

Fibssy

[Doron Orbach · Accepted solution]

Hi,

Indeed the filters are not supported on the Tokyo release. you can find it documented on this page: https://docs.servicenow.com/bundle/tokyo-it-business-management/page/product/application-portfolio-m...

Thanks,

Doron

[fibssy]

Thank you Doron.