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Move Allocated Resource Plans from one Project to another

Hi Community, I have the following use case and would appreciate your input on a potential solution: we have a programme which has been managed as a project record on the system. Its scope has grown significantly to the point that a decision was made...

PaulaaO by Mega Sage
  • 1061 Views
  • 1 replies
  • 0 helpfuls

How to map predecessor / successor relationships in ServiceNow?

Hi all, from the enterprise architecture view we want to map predecessor / successor relationships on two different levels: 1. Version level: e.g. Windows Server R2012 is predecessor of Windows Server R2016 2. Content level: e.g. Red Hat is successor...

Manu15 by Tera Contributor
  • 895 Views
  • 4 replies
  • 1 helpfuls

Role Inheritance

I have a large volume of users with the "idea_manager" role. Reviewing their group memberships I can determine that something scrum-related has likely granted them this role. Having said that, I'm not able to determine, definitively, what higher ro...

TriWorks by Tera Contributor
  • 1348 Views
  • 3 replies
  • 1 helpfuls

PPM , MS Project online and MS Teams integration

is it possible to update MS Project online tasks from Servicenow Project Tasks and Vice Versa ? and can you also update Servicenow Project tasks via MS Teams ? I am aware of PPM Collaboration plugin but I am looking for more than sending notification...

amitjhingran by Tera Contributor
  • 1134 Views
  • 2 replies
  • 2 helpfuls

Resolved! Company tables referenced from Demand

Hello, This might be a basic question but I would like to choose Company(core_company) item from Demand(dmn_demand) table. Demand has a reference type field from Company table but choices are very limited. How could I make all of the companies shown ...

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Mai Hirokawa by Giga Contributor
  • 1229 Views
  • 3 replies
  • 1 helpfuls

Resolved! How do you measure Project On-Time Delivery?

How do you measure whether a project met the planned go-live date and was delivered on time? We have configured the system with an additional go-live date field and a check box for "delivered to customer" to support this measurement. However, we woul...

Sara B by Tera Contributor
  • 1481 Views
  • 6 replies
  • 0 helpfuls

How to convert Person days from hours to days ?

Hi Community, Currently, we have an OOB field called person days in resource_aggregate_monthly table with actual time spent on Project, M&S in person days unit. I need to have the new person days field in Time Card table where the value in Person Da...

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Nur1 by Tera Contributor
  • 981 Views
  • 2 replies
  • 0 helpfuls

Resolved! Demand, Project, Resource Plan database view

Hello,I would like to create a report showing monthly FTE per Demand/Project and try to make a database view combining Demand, Project, Resource Plan, Resource allocation table.However when I try it, no record is shown.Would anyone help me with this ...

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Mai Hirokawa by Giga Contributor
  • 1416 Views
  • 5 replies
  • 1 helpfuls

Resolved! Management of resource holidays

Hi there,I would like a suggestion for the tool to be used for the management of resource holidays.I have tried to use "My calendar" but since I have to enter 24 out of office hours so that the resource is not available on that day, the resource repo...

Martina9 by Kilo Expert
  • 1818 Views
  • 5 replies
  • 1 helpfuls

Business Rule to update Parent Demand field

Hello! I was hoping someone could assist me with what I'm doing wrong.  I created a Business Rule on the Demand task table. The goal of my business rule is to update the "T-Shirt size" field on the Demand task's Parent Demand when the Demand task is ...

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Michelle B by Tera Guru
  • 733 Views
  • 3 replies
  • 0 helpfuls

Add Views to Dashboard.

In the investment portal I can create Views from Portfolio. How can I add the views to dashboards. I am able to add Investment portal as  Dashboard tab to a Dashboard using investment portal linkType url  steps : added New Tab to existing Dashboard s...

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Green2 by Mega Contributor
  • 826 Views
  • 2 replies
  • 0 helpfuls

Deleted Application file

I have a requirement to create 3 fields on the demand form as follows  1. desired start date mandatory (True/False) 2. desired End date mandatory (True/False) 3. Mandatory reason (String) Whenever i create field on the demand form it is getting creat...

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prasad8 by Giga Expert
  • 941 Views
  • 2 replies
  • 0 helpfuls