Hi team. I am a lowly user with expanding analytics access I am in the Action record and want to be able to export the Field Changes data in the Activities field. I can export the Worknotes content, but can't find how/if I can access the Field Change...
Hello Developers, When using the Triage board to add tasks other than stories to the backlog, some of the fields do not map when you click on Add to Backlog. I did like to ensure we add fields like Description, Configuration Item, GL Account, and att...
We use Agile Development application on daily basis and there is one thing I am really frustrated about. Why in Backlog view you can only have stories and no other task types? For example we want to work with defects and I want to have them in Backl...
Hello I have a client that is extremely lean and they feel there are too many states in Demand flow for their small to to manage They will be having a record producer creating Demands in "Draft" state Have other companies combined Submitted with scre...
Hi - In the Project Planning Console - I have lost the ability to view Project Tasks on the left pane - all I can see is the Gant? Howe can I fix this?
When I create a Resource Plan, the corresponding Cost Plan that is created is automatically assigned a Cost Type of "Labor Capex". Does anyone know where I would go to change this default? I want it to default to another one of the Cost Type option...
I have an issue where once an Expense Line has been changed to the "Processed" state, my Project Managers are no longer able to make any updates to the values (read-only). We require the ability to edit these in the event of a change in data or a ke...
The Demand Management is split in 5 phases Draft, Submitted, Screening, Qualified and Approved. Per phase the DM has to complete few requirements prior to move to the next phase. I need a dashboard that monitor if the information is fulfilled accordi...
Can anyone explain the difference between Project States and Project Phases? It seems that there would be a consistent tie between these, but I can't figure out why they are separate... seems redundant?
I want a report to show projects progress over time. I can get project percent complete at a given point in time but not to show progress over weeks or months. Is the history of project percent complete stored in a ServiceNow table that I can u...
Hi there! I found a solution in order to automate the phase change when I change the project state. I just went to the corresponding process flow and set the conditions with the state values insted of the phases (on pm_project table):sys_process_flow...
All, I have a situation where I have a an actual cost entered in a project's Cost Plans (in the field Total actual cost). But when I view that project in the project table, the "Actual cost" column still shows $0. Is there a job or action behind th...
Product documentation to 'Set up a triage board in SAFe' step 3 'select Triage board', there is no Triage board option. I have scrum_product_owner role, what am I missing?
Hello, We are considering using demand management. In that regard i have 2 questions : 1- What is the recommended organisation needed to support this process : Our IT direction is organised by technologie (SAP, O365, ServiceNow etc...), what is the b...
Hello all! We have a client that uses ITBM, and a custom application to track KPI´s and OKR´s on their organization. This works fine, they take SAFe information of Epics, characteristics, user stories and make some nice dashboards on a custom made ap...
