Approval field on decision and action form

Nivedita9
Tera Contributor

Hi,

I was working on RIDAC entries and came across this . Can anyone help me in understanding the use of this Approval field on decision and action form. 
Does this creates any approval? If yes then where is this configured and this being sent?

Nivedita9_0-1716286412880.png

 

Any help on this would be appreciated.

2 REPLIES 2

Ashish Nahar
Kilo Guru

There are some missing parts within SPM in ServiceNow, one of them is these. In this scenario. it should trigger the approvals from the stakeholder list who are identified as approvers of the demand/project, But nothing happens. You need to add a flow to it to trigger the approval if you need to.

Jitendra Diwak1
Kilo Sage

Hi @Nivedita9,

 

It is not configured in SPM and this can be only achieved by using the Flow Designer. Please create the new flow to execute the approval.

 

Please accept my solution if it works for you or thumps up

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.