We have started using the projects application within ServiceNow and I have been looking into an issue that is being reported to me. We have 'My Work' reports setup on our homepages to show Active Assigned tasks for a user. They are finishing work on...
Hello there ServiceNow Community..Our company is about to go live with Servicenow, and I've came across this feature of visual task boards.Testing purposes at this time and I'm unable to find any option to delete comments once made on a task in the f...
How do I add a Sub-project direct to a project in Jakarta?
Hi,what is the Purpose of product catalog? why it is used in servicenow?what is the difference between product catalog and service catalog?Thanks Saravanan
I'm searching for a way to create an invoice for a project. Is it possible to create an invoice in ServiceNOW for a project? For example, the project may have consisted of strictly labor. How could I generate an invoice for a project and charge a cus...
Hi,Is it possible to automatically create an Incident every month in the Incident table. We have a requirement to automatically create an Incident for the service desk team every month (to remind them to send comms).This would be good to create from ...
We are trying to get our operational customers more involved in using ServiceNow, but they aren't mature enough to be Product Owners. The feature_user role works fantastic aside from one thing...they cannot add comments to the Enhancements - at am ...
Hi, I need to compare ServiceNow PPM with MS Project.Could anyone help me with this, please??.Thanks. Regards,Edu.
Hi All,Could any one of you please help me on the below query?I would like to allow a user to be able to see the lists of Private tasks that has been added by him/her on the VISUAL TASK BOARD for which he/she is the Owner. Please let us know what cha...
Hi,I am looking to have an email be sent to the stakeholders of the demand when the state changes and it is not in draft. Any help would be appreciated.Thanks.
I was reading the documentation about this today which says: PortfolioThe primary portfolio to which this project belongs. A project can belong to multiple portfolios.but I read some where else that projects can only belong to ONE portfolio. Which st...
Does the SetTimeout() function work in a business rule as it does in a client script? I know there are things that will/will not work between the two. Basically I need to add a delay within a business rule before I manipulate a field. Thanks for the ...
I have a seen a couple scrum burn down charts online that have the assignee update the percent to complete for their story. This is then used to calculate and plot the burn down chart.I know SN triggers on the story state moving to one that sets th...
We have a table of records, with a few currency fields. The vaules are in GBP, USD and other currencies, but when an export is run (simple Excel export) the currencies are all converted to default GBP. The customer wants the currencies to remain ...
Is it possible to create a branching test suite which runs child Test Suite A if condition = X or runs Child Test Suite B if condition = Y?Basically, I need to run a suite of tests which verifies the system configuration dependant on the instance nam...
