Approval field on decision and action form
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05-21-2024 03:14 AM
Hi,
I was working on RIDAC entries and came across this . Can anyone help me in understanding the use of this Approval field on decision and action form.
Does this creates any approval? If yes then where is this configured and this being sent?
Any help on this would be appreciated.
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05-21-2024 03:37 AM
There are some missing parts within SPM in ServiceNow, one of them is these. In this scenario. it should trigger the approvals from the stakeholder list who are identified as approvers of the demand/project, But nothing happens. You need to add a flow to it to trigger the approval if you need to.
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05-21-2024 03:59 AM
Hi @Nivedita9,
It is not configured in SPM and this can be only achieved by using the Flow Designer. Please create the new flow to execute the approval.
Please accept my solution if it works for you or thumps up
Thanks
Jitendra