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Approved Start Date and Approved End Date in Project

SK51
Tera Contributor

We are in the midst of upgrading from Madrid to Paris. 

Understand that there are 2 new fields: Approved Start Date and Approved End Date in Project. 

However - just curious - for those existing projects, where will the Paris version pluck the value and insert into these 2 new fields? 

I have done some checking - it doesn't follow those planned start and end date from demand. 

Any idea? 

 

 

 

1 ACCEPTED SOLUTION

Rae Ann Prasnic
ServiceNow Employee
ServiceNow Employee

I am fairly confident, for existing projects created in Madrid...after you upgrade to Paris the new date fields of approved start date and approved end date will remain empty. 

find_real_file.png

Please mark reply as helpful or correct if applicable (I'm working on a badge!). Thanks, Rae Ann

View solution in original post

6 REPLIES 6

DirkRedeker
Mega Sage

Hi

Maybe the new fields are not touched at all, because I would wonder why an "approved Start Date" field may be populated with the value of the "planned start date"...

Note sure.

BR

Dirk

Scott Wallace1
ServiceNow Employee
ServiceNow Employee

The 2 new date fields are carried over from converted Demand. They are not updated as part of date rollups business rules. Approved dates won’t be impacted/changed while PMs are building the WBS (work breakdown structure). Demand start and end date will be retained as 'approved' project dates.

find_real_file.png

This is the correct answer.  The fields are used when converting a demand to a project.

Rae Ann Prasnic
ServiceNow Employee
ServiceNow Employee

I am fairly confident, for existing projects created in Madrid...after you upgrade to Paris the new date fields of approved start date and approved end date will remain empty. 

find_real_file.png

Please mark reply as helpful or correct if applicable (I'm working on a badge!). Thanks, Rae Ann