Automate the project phase change process

Leonel Sandroni
Tera Guru

‎07-20-2022 10:46 AM

Hi there! I found a solution in order to automate the phase change when I change the project state. I just went to the corresponding process flow and set the conditions with the state values insted of the phases (on pm_project table):

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It's working but I would like to know if this solution collides with another servicenow configuration. What happens with the system migrations? That makes a problem? Did anyone implement it?

 

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Chris Everding
ServiceNow Employee
ServiceNow Employee

‎07-21-2022 12:12 AM

Hi Leonel,

  • What you've done doesn't sound like it impacts on any OOTB functionality - the phase field does not have any logic attached to it so changing it via a new flow is no/low impact
  • It's unlikely (but possible!) that any upgrade will impact on this, but keep an eye out for any similar OOTB capabilities in any future release notes, with a view to de-commissioning your custom solution should that occur

Hopefully this helps.

Chris