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Forum Posts

Tracking SAFe PI Risks

Would like to know how others are tracking your PI risks in ServiceNow Scaled Agile Framework (SAFe). It offers a way to identify, track, and manage PI Objectives and dependencies, but I don't see anything for Risk.  Am I missing something or is it n...

jaguthrie by • Tera Contributor
  • 1243 Views
  • 1 replies
  • 1 helpfuls

Help with generating Fiscal Period for a single year

Hello, In our live instance we need to re-generate our Fiscal Periods for 2022 (they were inadvetently removed). Is possible to do this for a single year (bearing in mind that we are now in 2023 of course)? Or would we have to remove all of our Fisca...

davidsmith by • Tera Guru
  • 3238 Views
  • 10 replies
  • 3 helpfuls

Resolved! How to duplicate tests in Test Management 2.0

In Test Management 2.0, is it possible to copy a test so that you don't have to start from scratch when creating a similar test (in case only a few steps differ)? It was possible in Test Management 1.0 but that functionallity seems to be gone. Thanks...

Community Alums by Community Alums •  
  • 7068 Views
  • 7 replies
  • 24 helpfuls

Assign Skills to HR users and group

Cloud Dimensions wants to utilize skills when routing HR cases. When a case is assigned to a group and needs a particular skill, the system will look in the group to find who has that skill, then automatically assign the Case to that person. The reco...

PrathyushaR by • Tera Contributor
  • 1705 Views
  • 2 replies
  • 1 helpfuls

The HTML in the Idea form is not loading in PRD

Hello folks,When I go to the Production Idea Portal, the HTML on the Description is not loading for me and others. If just displays this moving dots.  This is not the situation when I click on the TEST and DEV Idea Portals, which displays the correct...

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Hola Ola by • Giga Guru
  • 2656 Views
  • 8 replies
  • 2 helpfuls

Resolved! Viewing Agile Stories - Is there a better view available?

I have found two different views to display my agile stories, but both views show different types of information (ex: some fields are available in Stories, but not in Backlog Planning). I don't like that Stories does not show the Work Notes or Change...

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KarrieDash by • Tera Expert
  • 2120 Views
  • 2 replies
  • 0 helpfuls

flow designer

Create a new catalog item. It should take as an input an email account.

gauri06 by • Tera Contributor
  • 1004 Views
  • 3 replies
  • 0 helpfuls