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How to perform a change on an allocated resource

Hi all,I can't figure out the correct way of how to perform a change correctly on an allocated resource, without messing up my cost-plans, planned and actual costs. This change on allocation is generally happens when either of the following two circu...

jurre by Kilo Explorer
  • 2106 Views
  • 5 replies
  • 0 helpfuls

Workday Project to SPM

Can ServiceNow transform the Workday PRJ number to a Program versus a Project using a custom field? 

LisaBRyder by Tera Contributor
  • 373 Views
  • 2 replies
  • 0 helpfuls

Adding risks to visual task board

I have a customer who is requesting to add risks to their visual task boards for briefing project status. They are able to present issues and opportunities (custom table) to the visual task board because both of these tables extend the base task tabl...

jon_brodin by Tera Contributor
  • 550 Views
  • 3 replies
  • 1 helpfuls

SPM - OOB choice values

For the project form, under the state field, what are the OOB values that are avaliable? We have Open, Work in Progress, Pending, closed complete, closed incomplete and closed skipped. We have a request to add 'On hold' and wanted to know if this wou...

Portfolio and Program Management Time Tracking

We are implementing time tracking in ServiceNow. Plans are to track time to demands and project tasks.  However the question has come up around the best approach to track time spent at the Portfolio Management or Program Management levels.  How have ...

jbaxter by Tera Contributor
  • 1152 Views
  • 1 replies
  • 1 helpfuls

Resolved! How does percent_complete increment on Project form?

I want the percent_complete field to increment if ANY closed state is selected. Right now it only increments if the Closed Complete is selected for a respective project task, ignoring Closed Incomplete and Closed Skipped.  I think it is a business ru...

MBarrott by Mega Sage
  • 914 Views
  • 10 replies
  • 4 helpfuls

Link between State and Percent Complete in Project

Hello,How can I modify the link between the state and the percent complete fields.When I change the state to "Work In Progress", the percent compte will be 0% when I want it to keep the same value.  I would like :State "Closed skipped" or State "Clos...

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Farfara by Tera Contributor
  • 573 Views
  • 6 replies
  • 0 helpfuls