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Resource group capacity aggregates in Allocation Workbench incorrect

Why is team capacity incorrect in Resource Allocation workbench? We have tried running "update resource aggregates" and "Update resource capacity" at both user and group level and it does not seem to fix it. All users in the group are assigned to 8-5...

Priya52 by Tera Contributor
  • 349 Views
  • 1 replies
  • 0 helpfuls

Resolved! Are There Any GenAI Features in, or Coming Soon to, SPM?

Hi All, I've researched GenAI capabilities in SPM, but I haven't found any. All I recall seeing was a webinar about how to manage AI-related projects using PPM, or something like that. If anyone can point me in the right direction, I would really app...

Resolved! Help with Resource Management Workspace - empty Resource Card

I'm experimenting with Resource Assignment in the Project Workspace, Portfolio Planning workspace and Resource Management Workspace.  New to Resource Management in ServiceNow.I have a resource group set up and can create resource assignments on the P...

mikej2 by Tera Contributor
  • 2918 Views
  • 6 replies
  • 4 helpfuls

Adding PPM on top of Agile 2.0

Currently using Agile 2.0 for epics/stories and tracking time on all activities with the time_worked field. We're now planning to get SPM and would appreciate advice on how to integrate our existing operations into the SPM structure with minimal disr...

Resolved! Why PPW is not visible after installing Strategic Planning?

After Installed Strategic Planning plugin, I am not able to see the Project Portfolio Workspace, instead I am seeing Strategic Planning Workspace. What is the reason for it? I am having admin privileges on the instance.

Mihir YSSS by Tera Contributor
  • 1211 Views
  • 5 replies
  • 1 helpfuls

Resolved! Is there any way to track trends of project RAG status over time?

Hi!Was just wondering if ServiceNow stores the RAG status data of projects and if there is any way to access that and analyse trends over time? When I say RAG I mean when a project status changes from green to red to amber/yellow and so on. This woul...

ben119 by Tera Contributor
  • 917 Views
  • 1 replies
  • 1 helpfuls

Capturing Approved Project Budget best practices - SPM

Hello there! We are looking for the best practices to capture the approved budget of a project. Initially, we thought to add a custom field on the project (pm_project) form and use it for entering the approved budget of a project. Are there any other...

Portfolio Planning Workspace

Hello all,I've downloaded the Portfolio Planning Workspace for Strategic Portfolio Management. For the most part it works a treat however for what we want to use it for its a bit overkill. Is there a way to make changes to it? I've tried looking in A...

Community Alums by Community Alums  
  • 747 Views
  • 1 replies
  • 0 helpfuls

Resolved! Risk table and RIDAC

Hello, Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project. I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried...