Hi All, I am working on Lucid chart integration where servicenow side and lucid side configurations are done as per Documents.oAuth Configurations are looking good. When opened Business application form and clicked on 'Create Diagram' button but stil...
Hi All,I have a requirement to configure the form with missing field (not sure the field name exactly) as per the below information from the document. I did not find any field like 'portfolio planning' or 'mode of planning' or 'planning mode' in por...
I have created a demand and project portal in the investment portal. The widget is calculating the total cost of the added demand and projects, but is it possible to further filter the portal to narrow it down and display the total cost of the narrow...
Is there a way to configure SN/Agile integration to work with Kanban boards? Our current Jira integration works great with Jira scrum boards; however, when trying to configure a teams integration to point to a Kanban board we get an error: The Jira B...
When multiple project budgets for the same fiscal year are created for a specific project or demand, they are automatically consolidated into a single record summing up the individual budgets. Is there a method to keep these budgets as separate recor...
Is there a way to access Demand Number in the Strategic Planning Workspace out of the box? If not, has anyone had luck adding it to the planning items table so it shows in the workspace?
How to Modify OOB UI Action Create Task
Hello,I'm fairly new to ITBM and I have a question regarding how the Total Planned Cost gets calculated on Projects.From my understanding this is Unit Cost x Quantity, however, in the scenario attached here, it looks like the Total Planned Cost is ro...
Dear SPM experts,We have a Vancouver instance - glide-vancouver-07-06-2023__patch5-12-01-2023.We have enabled the Resource Assignment in Project Workspace feature. Project workspace is 4.2.0. The property sn_pw.enable_resource_planning is true.I can ...
Hi team, My requirement is to filter out only parent projects in Portfolio Planning Workspace. For that, I created a new field 'Parent' in planning item table. And I have provided the mapping between Parent field in pm_project & sn_align_core_project...
I know these answers are always 'contact your account rep'. Well I did but I'm not 100% solid on the response. We are only licensed for ITSM Pro, no ITBM Suite or any of that. We do however have our Portfolio records created in spm_service_portfolio...
Hi All, Wanted to understand how ITOM is leveraged within SPM?E.g. Service Offerings and CIs plays a very important role in ITSM processes. Same way How's ITOM linked with SPM and what are the best practices around it? how can I expand it further? O...
Hello all I was under the impression that when you modify a Demand's Estimated Start / Finish dates, it would automatically make the corresponding changes to the Resource Plans? Does it not work this way? Or do you have to modify the Resource Plans d...
Are there any out of the box reports available to check resource utilization. Time booked in % excluding PTO.example : resource group A , employee A utilization is 78% for the Month of DEC 2023.
