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Resolved! Unable to export to PowerPoint?

Hello I am new to this forum and am the new product owner of our ServiceNOW PPM module, trying to learn more about it's capabilities.  I watched a video that shows a user should be able to export a roadmap visual to PowerPoint however I don't have th...

tag9trogers by Tera Contributor
  • 875 Views
  • 3 replies
  • 2 helpfuls

SPM License allocation

The inability to assign only project tasks to users with only fulfilled licenses ( ITIL users who don't need to see the entire project, only their tasks) has put a roadblock in adopting SPM for our teams.    What is the impact of applying SPM license...

Project manager not able to new during create the issue

Hi Community,We are currently facing an issue in Project Workspace in ServiceNow.In the "Issues" tab of a project (e.g., while viewing a project like Update email notifications), the "New" button to create an issue is either:Not visible at all, orNot...

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raj12345 by Tera Contributor
  • 853 Views
  • 5 replies
  • 0 helpfuls

Resolved! Test Management vs Test Management 2.0

Hi all, It is not clear to me if now only Test Management 2.0 is available.I searched "Test Management" in Now Learning and only 2.0 course is available.(same doubt with Agile 2.0) Can you please support? Thank you

Tommaso2 by Tera Expert
  • 837 Views
  • 2 replies
  • 1 helpfuls

Resolved! Test Management

Hi all, Which are the main differences between General Testing and Sprint Testing?Can you please provide real examples?I read the standard definition but it is still unclear.  Additionally, I wonder how UAT are managed in Test Management.  many thank...

Tommaso2 by Tera Expert
  • 642 Views
  • 2 replies
  • 2 helpfuls

SPM - Agile development

Hi all, How SPM and agile development are related? I read that agile allows to use sprint, backlog, user stories and so on but I do not get the link with SPM.I know that projects can be managed with agile, but how it works? Many thanks,Tommaso

Tommaso2 by Tera Expert
  • 1398 Views
  • 6 replies
  • 2 helpfuls

Strategic Planning Workspace Entities

I would like to see a glossary of sorts on ServiceNow's perspective around what an initatiave vs Program, Strategic Program vs Program.  How this relates to the hierarchy of Portfolio, Program, Project, Epics, Demands etc.  I would appreciate if some...

MA17 by Tera Contributor
  • 1462 Views
  • 8 replies
  • 7 helpfuls

SPW integration import missing some demands

We implemented SPW earlier this year and we want to make sure to include the demands and projects we created before going live with SPW. ServiceNow provides the ability to import into SPW (i.e., generate Planning Item records linked to existing deman...

Jonathan F by Tera Expert
  • 375 Views
  • 1 replies
  • 0 helpfuls