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Cost allocation across multiple cost centers in SPM Projects

Hi everyone, We are currently implementing ServiceNow SPM for a customer and we have a specific requirement regarding cost allocation. In some projects, the financial team needs to split the project costs proportionally across two (or more) cost cent...

jordimsant by • Mega Sage
  • 1071 Views
  • 1 replies
  • 0 helpfuls

Collaborative Work Management - Concerns About Functionality

Dear ServiceNow Community, As we are preparing to transition from Agile Development 2.0 to Collaborative Work Management (CWM), I am currently working to better understand the new functionality in order to be well prepared for the upcoming change. I ...

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Joanna Wuu by • Tera Contributor
  • 5581 Views
  • 10 replies
  • 11 helpfuls

Cost Plan's field "Total actual cost" doesnt update

Hi everyone!I have a problem with a field on the Cost Plan. The field 'Total Actual Cost (actual_cost_default_currency)' doesn't update with the total amount of the related Expense Line. The value remains at 0. I don't understand why. How does this f...

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Dario_C by • Mega Sage
  • 5928 Views
  • 15 replies
  • 5 helpfuls

Resolved! ITSM & SPM Together (one Workspace or Dashboard)

Dear allI'm CIO and and a 40 people in my group. the people has ITSM and/or SPM module.Actual i used the Porfolio Planning WorkSpace and Service Operation Workspace to following the activities.Montly i have the meeting with different groups , for exa...

aruscitti by • Tera Contributor
  • 1597 Views
  • 2 replies
  • 1 helpfuls

Resolved! Project Workspace Docs accessibility

We just installed the new Project Workspace, and it's really good! I discovered a new Docs section, which allows folks to put project meeting agendas, project charters, and basically anything related to your project directly in your project. It looks...

Jonathan F by • Tera Expert
  • 6306 Views
  • 6 replies
  • 2 helpfuls

Project Workspace docs and SPW

I have a project I managed in Project Workspace, including creating a lot of Docs. I am now exploring SPW for wider use and opened that project as an example. When I clicked on the Docs tab in SPW, there were no documents listed, almost as if it's a ...

Jonathan F by • Tera Expert
  • 1557 Views
  • 2 replies
  • 0 helpfuls