Forum Posts
Demand - Automated prioritization
Hi all, It is possible to automatically prioritize a demand based on specific criteria?e.g. if the demand is opened for a specific department, then the priority would be higher I know it is possible to prioritize demands from "strategic planning work...
Resolved! Unable to export to PowerPoint?
Hello I am new to this forum and am the new product owner of our ServiceNOW PPM module, trying to learn more about it's capabilities. I watched a video that shows a user should be able to export a roadmap visual to PowerPoint however I don't have th...
SPM License allocation
The inability to assign only project tasks to users with only fulfilled licenses ( ITIL users who don't need to see the entire project, only their tasks) has put a roadblock in adopting SPM for our teams. What is the impact of applying SPM license...
Project manager not able to new during create the issue
Hi Community,We are currently facing an issue in Project Workspace in ServiceNow.In the "Issues" tab of a project (e.g., while viewing a project like Update email notifications), the "New" button to create an issue is either:Not visible at all, orNot...
Prevent list edit in Portfolio Planning Workspace's Prioritization tab
Hi, how can I prevent users from editing value of any field on Prioritization tab ? I tried to use ACL list_edit but it didn't work, the only way to make the field uneditable is to make the field read-only. Is there any way to prevent users from edit...
Is Strategic Planning Management the same as Portfolio Planning Workspace?
Is the strategic planning management the same as portfolio planning workspace? If not, what is the difference?
Project managers unable to view list page template data in project workspace.
Hi,After adding the list page template in the project workspace using UI Builder, project managers are unable to view the project task list data.
Resolved! Test Management vs Test Management 2.0
Hi all, It is not clear to me if now only Test Management 2.0 is available.I searched "Test Management" in Now Learning and only 2.0 course is available.(same doubt with Agile 2.0) Can you please support? Thank you
Resolved! Test Management
Hi all, Which are the main differences between General Testing and Sprint Testing?Can you please provide real examples?I read the standard definition but it is still unclear. Additionally, I wonder how UAT are managed in Test Management. many thank...
SPM - Agile development
Hi all, How SPM and agile development are related? I read that agile allows to use sprint, backlog, user stories and so on but I do not get the link with SPM.I know that projects can be managed with agile, but how it works? Many thanks,Tommaso
Xanadu Project Portfolio Planning - Viewing demands and projects with resource allocations
Today we are using demands as a pre-project item to obtain resource estimates, confirm project execution, security reviews, etc. The resource group estimates are entered into the demand and will flow over to the project when created. They are in the ...
Continous Service Improvment & Idea Modules - Standing up something v. nothing
Hello -I'm currently trying to find a path forward for my organization in how we:1. Improve the end user experience (One call that's all mentality)2. Drive Service Improvement through CSI (we have a novice register in excel, though I just built somet...
Project and sub-projects - dependencies and milestones
Question for the SPM gurus - if I have a main project with several sub-projects, and I want to create dependencies between them (say for example, each sub-project has a number of design workshops to run, and I want milestones at the main project leve...
Docs API
Hi All. Is there an API or a way to create/update a project doc page created with the new Docs functionality? Thanks
