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Forum Posts

Converted Demands not appearing in Portfolio Plan

HiCurrently trying to work out why certain demand records are not appearing in a portfolio plan.  It appears any demand that has been linked to another item for example an Epic or Project (converted) does not appear in the portfolio plan, even if tha...

lisafin by Tera Contributor
  • 819 Views
  • 3 replies
  • 0 helpfuls

Resource Assignments ACL in the project workspace

Hi,  I have a write and edit-list ACL on the resource assignment table for the resource status field. There is a condition on it 'ready for review' is yes. When this is yes, the resource manager can edit the field and approve/reject etc. Works fine o...

Alex2506 by Tera Expert
  • 494 Views
  • 2 replies
  • 0 helpfuls

Defaulting the new Project Workspace

This month our instance has been upgraded to San Diego, as such we have been able to take advantage of the New Project Workspace and our end users love it. We've been asked to default projects to use the new workspace instead of the Classic view, sav...

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Community Alums by Community Alums  
  • 2032 Views
  • 6 replies
  • 3 helpfuls

Resolved! Attachment on demand form

 Hi Community,I have a requirement where, upon clicking a DemandPDF button (e.g., a UI Action or similar trigger), a PDF should be generated and automatically attached to the Demand Task associated with that Demand.Important details:Only one Demand T...

Resolved! SPM - DEMAND FORM

We currently use ITSM and are exploring the SPM module to manage our demands, resources, benefits etc. Our development team have offered to build a form in ITSM to capture the demand detail and populate the demand record in SPM.  This would allow a s...

Issue with Email Notifications During Project Gate Transition

Hi,When the project gate changes from Pre-Go to Go, an approval request is correctly sent to the Budget Owner, and they approve it. However, the system is currently triggering email notifications to all stakeholders, which is not expected behavior.Id...

Creation of Rate Model for Resource Assignments

Hi Team, We are in the process for implementing new Resource Assignments for a customer and want to create a new rate model based on custom attributes (Country, Job Level). Tried to do this on the PDI but the planned cost gets defaulted to $50 rate. ...

RidamS by Tera Contributor
  • 825 Views
  • 2 replies
  • 0 helpfuls

Resolved! SPM - Financials baselines comparison

Hi all, When I compare 2 financials baselines in the Project Workspace, I can only compare (see the attachment):- Forecast- Planned I read that I should be able to compare many other financials, e.g. budget.Maybe something has to be configured?  Many...

Tommaso2 by Tera Expert
  • 616 Views
  • 1 replies
  • 1 helpfuls

SPM: Cost plans issue

I'm working on the SPM (Strategic Portfolio Management) module in ServiceNow and facing an issue with cost plan calculations.In a demand record where there are already around 40 existing cost plans, when a user creates a new cost plan, some calculati...

Demand form

In the Demand form, I have created a custom UI action. When the button is clicked, a pdf  is need generated and attached to the same record.