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Pre requisite and dependent stories

To explain the issue I'll use one example.  We have two stories X and Y , when I was working on X I realize X is dependent of Y. So I when to the related list and updated Y as dependent story of X .  Now as prerequisite and dependent refer for same t...

Demand Management > budget allocation

Dear community,Following recent upgrades, I’ve noticed that the option to allocate a demand’s budget by year is no longer available on the Demand record. This functionality still exists once the demand is converted into a project (in the project work...

Alejandra1 by Tera Contributor
  • 672 Views
  • 3 replies
  • 3 helpfuls

How to import a CSV file into my Project workspace area

Greetings friends, back again. I am looking to figure out how to transfer a CSV file int my ServiceNow Project workspace area. I am moving to ServiceNow's SPM and don't have access, but want to see what file types can communicate with each other.

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OlubunmiJ by Tera Contributor
  • 343 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to use Plugins already activated

Greetings friends, I recently installed several plugins under the SPM sections to have my own sort of makeshift SPM instance. Unfortunately I am not quite sure how to actually get to the plugins or use them together. I tried going through creator stu...

OlubunmiJ by Tera Contributor
  • 670 Views
  • 2 replies
  • 1 helpfuls

Create custom Rate Model Entity

Can we create custom Rate Model Entities or we have to use from one of the 7 OOB entities (Demand, Project, Project Task, Group, Role, Resource & Resource Plan) to create Rate Model attributes?I have a requirement to create a rate model that consider...

PritomD by Tera Contributor
  • 314 Views
  • 1 replies
  • 0 helpfuls

Capacity in ppm servicenow

Hi Team,Could anyone please help me understand why, after changing a user's schedule effective from April 2025, the data is not appearing in Capacity and Availability when I check dates before April 2025 in the Resource Allocation Workbench?Please fi...

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Risk State not Showing on RIDAC

On the RIDAC view on the new project workspace, the Risk State does not show, but the Risk Status does.  Why wouldn't the Risk state show on this view as it does for others? 

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Linda_G by Kilo Sage
  • 894 Views
  • 5 replies
  • 1 helpfuls

Resolved! Purpose of original start/end date project/project tasks

Dear Community,  Is anyone familiar with the purpose and logic behind the 'original start/end date' on project/project tasks? The docs state that the original dates are the planned start date of the first child (project) task and the planned end date...

CGS92 by Mega Contributor
  • 4419 Views
  • 5 replies
  • 1 helpfuls

Resolved! Unable to get Finacials section of Portfolio Planning Workspace to work

Hi experts,I am not able to get the Finacials section for working lens of Portfolio Planning Workspace to work. I have followed all steps to configure the portfolio financials in Portfolio Planning as per the instruction https://www.servicenow.com/do...

petrb by Mega Guru
  • 1652 Views
  • 9 replies
  • 4 helpfuls

Demand and Project scoring

I'm looking for feedback and assistance with demand and project scoring.  If my understanding is correct, OOB demand and project scoring doesn't include the priority value.  Is my understanding correct?  Also, has anyone made any scoring customizatio...

Alvis1 by Tera Contributor
  • 762 Views
  • 7 replies
  • 0 helpfuls

CWM: Start date format bugs out the Gantt chart view

Hello everyone, it seems that tasks that are moved around on the Gantt view result in a bug of the start and end dates. After that happens, tasks can't be moved on the Gantt view and manually inputting the dates has no impact either.  The instance is...

markmilkere by Tera Contributor
  • 757 Views
  • 7 replies
  • 0 helpfuls