Resolved! How can I add activities when booking time in the SPM Time Sheet Portal?
Hi Team, How can I add activities when booking time in the SPM Time Sheet Portal? BR
Forum Posts
Best practices for launching SPM/PPM when multiple business units are being merged?
Hi all,I’m joining a new organization where three separate business units are being consolidated into one. I’ve been brought in as a senior architect/consultant to lead the ServiceNow SPM/PPM strategy. Before I begin solutioning, I want to make sure ...
Resolved! Resource Assignments remain after project is closed.
We migrated from Resource Plan to Resource Assignment last month and I have a question about functionality. We plan our resources for the entire fiscal year (7/1 to 6/30). When we migrated, the resource plans that were evenly distributed for each mo...
Resolved! Strategic Planning and SPM goal data sync (goal and sn_gf_goal tables)
Hi Community, We are using SPM and the Strategic Planning plugin and we are confused about how are we supposed to maintain the goals in the system. In SPM there is a [goal] table, where goals could be related to strategies and used by Projects and Po...
If a Project, has subprojects, I would like to omit the Parent project from the reports
If a Project, has subprojects, I would like to omit the Parent project from the reports and show only the subprojects so for example if Project A has subprojects B, C and D, when I run my report, I would like for B,C and D only to show up. I cannot u...
Access to event recording
How do I request access to the SPM event record for "SPM Resource Management Workspace: How to Set-Up &."?When I click on it, it is telling me access denied.
Capability- or other higher-level Digital Products?
Hi Folks, I was wondering if anyone's organization has implemented "Digital Products" but not on a 1:1 level with Business Apps, but rather as something higher, possibly even at the Capability level? Imagine Product XYZ, which consists of Business Ap...
Workspace Preview view in project management
Hi Team , I have configured Workspace Preview view in dev environment and i can see it new project workspace.When i click edit task in new project workspace form opens in Workspace Preview view .But when i moved this test environment , in native i ca...
Demand Management - what to capture/how to route?
Hi Everyone, are there any best practices in term of what objects should be ideally captured when raising a demand, and how do you ensure the demand gets assigned to the appropriate team/person that should manage it? OOTB, on the demand form there is...
Resolved! SOFT & DEVSUP Templates
Hello, I want to create a template for SOFT and DEVSUP, each has its own unique phases. I have found some information on templates, but I can't find any information with step-by-step instructions. Can anyone help please? ThanksMatt
Resolved! New Project Workspace - Unexpected Behavior of some Business Rules
Has anyone noticed that the business rules don't behave as expected in the new Project Workspace? For example all rules that contain the command "current.setAbortAction(true)" cause problems since script include "ProjectWorkspaceSaveApi" throws an er...
Custom filter on shopping hub servicenow
Hi Team,I would like to create a custom filter similar to the Type filter, which will be applied to either the Supplier table or the Category table. This filter should have two selectable values, such as A and B. When a user clicks on one of these va...
Change Gantt bar colours in new "Project Workspace"
Is there any way to customize / configure the colours used when drawing the Gantt bars in the new UI "Project Workspace" Gantt? I see two use cases that I would like to be able to cover: a) Colour the bars dependent on some property of the task. E.g....
Timesheet Portal Time Categories (Other tab)
Hi! What are the OOB time categories listed in the "Other" tab of the timesheet portal? The SN docs does not include the full list of OOB categories. This is what SN Docs has, but I believe Appointment was also on the list. Please confirm. Thank you...
Kicking off the ServiceNow Project Management Journey
Hi Everyone/PMs, Aspiring ServiceNow Project Manager here. I have some questions please:What are the best first steps you would recommend to break into ServiceNow project management field (certifications, experience-building tips etc.)? Also, does an...