With our teams starting to use visual task boards we have been made aware of an issue with checklists.Users are able to add checklist templates to cards, but they are currently unable to remove the template if they are not the person who added the te...
Good morning,we have a ServiceNow Portal that contains Knowledge Articles and files (the files are stored in ServiceNow). Knowledge Article ISMS management When user updates a knowledge article and saves it in SN, the SN database shall record:Last Up...
I need some help figuring out how the Planned end date is being calculated for some of the projects in our environments. It's my understanding that for projects without an Actual start date (i.e. those in a Pending state), the Planned end date is the...
I have a requirement where a new user is created or updated with pps_resource role, we need to add resource management schedule to the usercan someone help me create a BR code role: pps_resource ( 8cd72e3193f3220064f572edb67ffb42 )schedule: Resource ...
Hello Experts, As an Application Service Domain Owner, I want to create and enforce tag policies for database instances and servers to ensure correct tagging for populating application services. Proper tags will help in better management and mapping ...
Please take a look at the screenshots. One comes from client's instance and as you can see the "Resource assignment" tab is missing. It's present in my pdi (second screenshot). I checked the views on my PDI to check if resource assignment was add...
Hi I have a requirement where the Approvals should be triggered to certain group members based on company and location .Example We have a group and certain members of that group should receive approval request based on location and company Id.
On the project form I have Created UI policy with following script g_form.setDisplaySection('score');g_form.setDisplaySection('business_case');g_form.setDisplaySection('preferences'); With help of this UI policy Score and Business case section got hi...
Dear community, Could you please help to confirm if the Phase widget can be configured and why it is greyed out?We will not be using all the phases, can we configure that only some phases (Planning, Executing, Closing) are displayed here? Percent Com...
I would create a Dashboard (under Dashboard Analytics) to show all the CWM Tasks but restrict those tasks only to a particular CWM Board.I don't find the relation between CWM Task and CWM Board.
We have a custom field created in project task table and it is added in planning section of project workspace but it is not editable, edit cell option is not available. If someone could help how to make it editable?
Hi, How to manage campaigns in ServiceNow - Idea Management? E.g. Sending an email to all recipients with a link to the "Create new Idea" form in the Idea Portal; in the form I imagine a new custom field called "Campaigns" from where the users can as...
Hi Everyone, We are working on implementing ServiceNow - Jira integration using spokes. We have established the connections and tested it.We are able to create project/update projects in Jira. We recently had another ask from the client where we are ...
Hello,We experience after opening the Project in the Project Workspace, the L2 menu is not displayed and the below message is present: Unable to load menu, Please navigate to project from home page.Anyone experienced the same /could advise what to do...
Hi, we've run into an issue when trying to set-up portfolio and resource management. For some reason, the create resource card view is not visible in resource management workspace, even though the user has both resource_user and resource_manager rol...