Changed Fields of Flow Designer

Shruti Kamboj · ‎12-14-2020

Hey Everyone ,

I want your help regarding the changed fields which appear on update of any record in flow designer.

I have shared the screenshot. My query is how to use these changed fields. I mean exactly what is their purpose. In my case they are read only I am not able to select anything.

Any help would be appreciated.

Thanks

Brian Bouchard · ‎12-29-2020

Hi Shruti - Please read my explanation in the following thread:

https://community.servicenow.com/community?id=community_question&sys_id=0aa94af9db6594101cd8a345ca9619bc&anchor=answer_d0fd0fbedb15ac507d3e02d5ca9619d8

You cannot access the field names directly after your trigger, since Changed Fields is an array of objects. You have to parse through each item in the array and then add your logic. Note in my example on the other thread after the Trigger, the first Action is a For loop to work through each item in the Changed Fields array. It looks like you're missing that step in the screenshot you posted.

View solution in original post

Ankur Bawiskar · ‎12-14-2020

Hi,

Please refer the link above.

I believe you cannot select value from the data pills

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Shruti Kamboj · ‎12-14-2020

I have gone through that link but my problem is not solved with it. I am not able to select the value from anywhere except while doing testing.

It is showing as in shared screenshot. But I want to select the value from the flow when the value of field changes. On test screen how i would take the advantage?

Ankur Bawiskar · ‎12-14-2020

Hi,

I am having Orlando Patch 7

I am able to pick it from right hand side data pill and add in the Condition

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Shruti Kamboj · ‎12-14-2020

I am doing it in Paris and not able to perform it.

Ankur Bawiskar · ‎12-14-2020

Hi,

Not much sure for Paris version.

Please raise HI ticket with ServiceNow.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader