We currently use demand, project, enhancement as part of our IT governance process to vette requests. Demands are submitted, vetted and approved and depending on several factors, cost being one of them they are either promoted to a project or an enha...
Hi, I want to append single quote infront of the employee id (i.e. '00012345) using the the glidefunction:concat. I tried to escape the value with both back and forward slash but it return invalid function, Kindly provide sample, on how to concat si...
Hi Team, We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat. Thanks in Advance.
I would like tips for those who are starting out (me) in the ServiceNow universe and still have a basic level of English...
I can see both of these plugins in the product documentation, but I can't seem to find any info about which plugin/product is most appropriate for various use cases. Or do they work together? I'm curious about: Subscription costs - seems like Cost Ma...
Hi Experts, The amount in the Expense Line for a Project gets calculated automatically. In debugging there is property which calculates the amount with $37 per hour. The question is, the amount gets calculated in many different ways. Can anyone pr...
Hello Community, I just want to know about the licensing model does Agile 2.0 comes up for ITSM. Can anyone please help here?
Why there is two dates in Demand? One is approved start dates and another is start date? What is business use case and significance of these fields.
As a project manager, how do I find my forecasted dollar amounts to include resource plan dollars?
Hello While testing out the Idea portal, I initially thought that the comments made on the ideas were stored in the Activities field on the Idea form itself. Turns out they are not there. Where are the comments from the Idea Portal stored? Also, wo...
Hello community,I hope this message finds you well. We are interested in connecting with other Strategic Portfolio Management (SPM) users to organize a benchmarking session focused on knowledge sharing, current/best practices, obstacles, etc. Hoping...
I know OOTB ServiceNow currently has the percent_complete field to calculate based on the # of days completed within the project tasks. For me this isn't optimal and isn't an accurate reflection of a project completion percentage. It looks like the...
Is the Enhancement workflow still recommended to implement if we have not yet implemented? We are looking for solutions for requests that do not require a Project Manager, but multiple teams will be needed to complete the request.
Hello, I created a change request and under description I listed stories that all go under that change request. I created a release for my upcoming sprint and clicked on the stories tab then clicked on edit. I searched the name of my first story on...
Greetings,I would be a playing a role of Business Analyst , please give your invaluable inputs ( start to finish of a project).Best,Satz..
