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‎12-14-2020 01:25 AM
Hey Everyone ,
I want your help regarding the changed fields which appear on update of any record in flow designer.
I have shared the screenshot. My query is how to use these changed fields. I mean exactly what is their purpose. In my case they are read only I am not able to select anything.
Any help would be appreciated.
Thanks
Solved! Go to Solution.

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‎12-29-2020 03:36 AM
Hi Shruti - Please read my explanation in the following thread:
https://community.servicenow.com/community?id=community_question&sys_id=0aa94af9db6594101cd8a345ca9619bc&anchor=answer_d0fd0fbedb15ac507d3e02d5ca9619d8
You cannot access the field names directly after your trigger, since Changed Fields is an array of objects. You have to parse through each item in the array and then add your logic. Note in my example on the other thread after the Trigger, the first Action is a For loop to work through each item in the Changed Fields array. It looks like you're missing that step in the screenshot you posted.
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‎12-15-2020 02:38 AM
Actually, I do not have Orlando instance and as you said it is working on Orlando .Can you please test it on Paris version also. Just to be confirm that this thing is not working only in Paris before I raise Hi ticket.
Thanks
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‎12-15-2020 02:44 AM
Hi,
I am not having any Paris instance so could not check
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎12-15-2020 09:33 PM
Thanks for response.
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‎12-15-2020 09:48 PM
Let me know if I have answered your question.
If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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‎12-29-2020 03:36 AM
Hi Shruti - Please read my explanation in the following thread:
https://community.servicenow.com/community?id=community_question&sys_id=0aa94af9db6594101cd8a345ca9619bc&anchor=answer_d0fd0fbedb15ac507d3e02d5ca9619d8
You cannot access the field names directly after your trigger, since Changed Fields is an array of objects. You have to parse through each item in the array and then add your logic. Note in my example on the other thread after the Trigger, the first Action is a For loop to work through each item in the Changed Fields array. It looks like you're missing that step in the screenshot you posted.