Changed Fields of Flow Designer

Shruti Kamboj
Tera Contributor

Hey Everyone ,

I want your help regarding the changed fields which appear on update of any record in flow designer.

I have shared the screenshot. My query is how to use these changed fields. I mean exactly what is their purpose. In my case they are read only I am not able to select anything.

Any help would be appreciated.

Thanks

 

find_real_file.png

1 ACCEPTED SOLUTION

Brian Bouchard
Mega Sage

Hi Shruti - Please read my explanation in the following thread: 

https://community.servicenow.com/community?id=community_question&sys_id=0aa94af9db6594101cd8a345ca9619bc&anchor=answer_d0fd0fbedb15ac507d3e02d5ca9619d8

 

You cannot access the field names directly after your trigger, since Changed Fields is an array of objects.  You have to parse through each item in the array and then add your logic. Note in my example on the other thread after the Trigger, the first Action is a For loop to work through each item in the Changed Fields array. It looks like you're missing that step in the screenshot you posted.

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14 REPLIES 14

Actually, I do not have Orlando instance and as you said it is working on Orlando .Can you please test it on Paris version also. Just to be confirm that this thing is not working only in Paris before I raise Hi ticket.

 

Thanks

Hi,

I am not having any Paris instance so could not check

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Thanks for response.

@Shruti Kamboj 

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Brian Bouchard
Mega Sage

Hi Shruti - Please read my explanation in the following thread: 

https://community.servicenow.com/community?id=community_question&sys_id=0aa94af9db6594101cd8a345ca9619bc&anchor=answer_d0fd0fbedb15ac507d3e02d5ca9619d8

 

You cannot access the field names directly after your trigger, since Changed Fields is an array of objects.  You have to parse through each item in the array and then add your logic. Note in my example on the other thread after the Trigger, the first Action is a For loop to work through each item in the Changed Fields array. It looks like you're missing that step in the screenshot you posted.