Closing a project reopens project tasks

Peter W1
Tera Contributor

Hello,

 

I'm having an issue where all the project tasks in a project are closed and when I update the top-level project from WIP to closed complete, it will reopen some tasks to a pending state. When I attempt to close those project tasks closed complete, the project goes from closed complete back to WIP. After confirming all project tasks are in a closed state, I then update the project state from WIP to closed complete. I do get the confirmation popup box that says all open project tasks will be updated to closed. Then some of those tasks get reopened back to pending.

 

I did notice this forum post but there wasn't any resolution on why this was happening:

https://www.servicenow.com/community/spm-forum/project-tasks-set-to-pending-rather-than-closed-when-...

 

Has anyone else experienced this? How did you resolve this issue?

 

Thanks,

Peter

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