Configure cards in visual task board
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‎08-05-2016 06:09 AM
Is there a way to configure the my visual task boards view so that VTB cards display different information? Right now I have many VTBs from projects I am running, but I cannot distinguish which cards associate with which projects. I would like to add the project name and number to each of the cards. Currently, I have to go into each project to view the appropriate information and it would be great if those VTBs could be reached directly from this view. Thank you!

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‎08-05-2016 06:22 AM
Hi John,
Create a form view called "vtb" using the standard form designer and arrange it with the information you would like on the card.
View Management - ServiceNow Wiki
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‎08-05-2016 06:24 AM
That screenshot is showing boards, which you can rename. As for the cards visualized on lanes, I'm not sure if you can configure what they display (not a lot of real estate anyway!). I believe you can configure the card pop up by establishing a view on your form called VTB, that the popped up card will get its instructions from.
EDIT: Dang, I got Tomasied again.
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‎10-12-2016 05:07 AM
Robert,
I tried this suggestion (and others) but I have not been successful. I've created a new view (VTB) and have all the right fields in the new view but my actual card in the lanes is still not displaying the proper information. It seems to have a default view (information) and I cannot get it to change.
I want to show due date, state & the last comment (work note)
Any suggestions ?
Thanks,
Steve
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‎10-12-2016 06:27 AM
So I think the "cards on lanes" are generally untouchable.
Though personally I think having work notes and description would make the cards too cramped, I *DO* wish the lanes could be sorted in a configurable way.
I had the world's most awesome use case for VTB fall on its face because cards sunk to the *BOTTOM* when the record was updated.