Resolved! Investment Planning – Required Licenses & Plugins
Hi everyone, What licenses and plugins are required to fully utilize Investment Planning in ServiceNow? Are there any dependencies on PPM/SPM or ITBM we should be aware of?
Forum Posts
Resolved! Project Budget - Now Experiance
In the new project workspace, is there a way to set budget by cost type? (labor, hardware, software, etc.)The servicenow documentation still refers to the old project budget allocation instead of going into the project workspace-->Financials-->budget...
Sorting Related List Fields in Demand Record Not Working in SPM Module
Hi Team,I am facing an issue in the ServiceNow SPM module. After filling the Demand Intake form and navigating to the Demand record, the related list displays Demand Tasks. However, when I try to sort the order or other fields in that related list, t...
Resolved! Strategic priority is not editable by others except owner
Hi Experts, User has reported issue that the strategic priority record is not editable by other users except owner. When we checked we dont see contributor field option which is available in Goal records to allow other users to edit the record. Pleas...
ServiceNow Integration with Google Chat
Hi Team, We have a requirement to Integrate ServiceNow with Google Chat. Kindly help us how to integrate ServiceNow with Google Chat. Thanks in Advance.
Resolved! Project Template not carrying over the planned duration
We are trying to build a project template where project tasks have defined dependencies and planned durations. The idea is that when a new project is created from this template, the task dates should automatically calculate based on the project’s pl...
Using Resource Management across both ITSM and ITBM with Agile
I am curious to understand how other customers successfully use Resource Management across ITSM and ITBM. We have a medium-sized IT shop that does a mix of Waterfall and Agile projects (but are moving to a place/culture where an iterative/incremental...
Resolved! Deactivate Product Theme in Agile 2.0
In '26, our team will start managing our work using Agile 2.0 with sprints. I'm trying to prepare by setting up our products, teams, sprints, releases, etc. We have a lot of Products and Themes that were used during our implementation last year. Som...
Anyone else studying spm?
Would love to connect with like minded people, I am an MBA-MarketingCurrently studying SPM, PMP Email me: itshadisheikh@hotmail.com
Resolved! Risk table and RIDAC
Hello, Our Project Manager's want to be able to see a full list of RIDAC in one click, not clicking through each tab on the Project. I know once you convert them, they will show under RIDAC entries, but this means you will never see Risks. I've tried...
Resolved! I want to set reference currency as EUR but preserving multicurrency
Hi everyone, I’m trying to implement multi-currency in my ServiceNow instance, but I’ve run into some trouble. I want to set EUR as the reference (base) currency, but all posts and documentation say that I need to enable Single Currency mode. However...
SPM Interview Questions
Hello Servicenow Community,I am looking for interview question for SPM module related timecards, resource management, cost planning, project and portfolio management, workspace etc.Please provide some useful resource for the same. Thank youRegardsPra...
Cannot set hourly rate for a single user
I have looked around and I found nothing about setting hourly rate for a specific user like I can do for groups and roles. I would like to user this hourly rate in order to calculate costs when this user submits a Time Card. I have already seen that ...
Making Customer Project as the default Project Class
Hello,We are wanting to only leverage "Customer Project" project class and not the regular PPM "Project" project class. Is there a way to hide it or default Customer Project in Project workspace when creating new projects. Currently when you try to...
