Converted Demands not appearing in Portfolio Plan

lisafin
Tera Contributor

‎10-31-2024 07:04 PM

Hi

Currently trying to work out why certain demand records are not appearing in a portfolio plan.  It appears any demand that has been linked to another item for example an Epic or Project (converted) does not appear in the portfolio plan, even if that demand is still active. I assume there is something in the underlying portfolio plan filter that excludes these demands, is there any way to override this as we would like to see these demands in the portfolio plan?

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Sairam3697
Tera Contributor

‎12-18-2024 07:08 AM

Did you resolve this ? I am facing an similar issue. The reports are getting displayed up to February 2024 only.

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BurtCrepeault-E
Giga Guru

‎07-07-2025 12:08 PM

I've encountered the same situation and finally figured out that the conversion of a Demand to an Epic no longer lists the record in the Demand group, but it will show up in Epic. 

BurtCrepeaultE_0-1751915178421.png

 

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DavidROlson
ServiceNow Employee
ServiceNow Employee

‎07-30-2025 11:16 AM

Hi @lisafin,

 

According to this Strategic Planning release notes document, "The Prioritization List and Kanban view will not display converted demands anymore."

 

I hope that helps.

 

David

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